IT Support Professional

5 days ago


Lagos, Lagos, Nigeria Covenworks Full time
About Covenworks
Covenworks is a growing tech company that requires an IT Support Intern to help ensure the smooth operation of our internal systems and support our team with tech-related challenges. This role is ideal for someone with a passion for troubleshooting and problem-solving who wants to learn how IT infrastructure and support services function within a dynamic tech organization.

Key Responsibilities
• Provide technical assistance to staff members and assist with resolving software, hardware, and network issues.
• Assist in setting up new equipment, software installations, and system updates to maintain our IT infrastructure.
• Help maintain accurate internal IT documentation and knowledge bases to facilitate efficient issue resolution.
• Monitor and maintain computer systems and networks to ensure security and efficiency, aligning with industry best practices.
• Collaborate with the IT team to support IT-related projects and assist in implementing new technologies.

Required Skills and Qualifications
• A strong interest in IT support and troubleshooting, with a desire to learn and grow within the field.
• Familiarity with common operating systems (Windows, macOS, Linux) and software applications, with a willingness to adapt to new technologies.
• Excellent problem-solving and communication skills, with the ability to work independently and collaboratively in a remote setting.
• Currently pursuing or recently graduated with a degree in Information Technology, Computer Science, or a related field, demonstrating a solid foundation in IT principles and concepts.

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