Dining Establishment Manager

9 hours ago


Ikoyi, Lagos, Nigeria Rap Joint Lagos Full time

Job Description

  • Greet and interact with guests to ensure satisfaction.
  • Address guest complaints and resolve issues promptly and effectively.
  • Monitor the dining area to ensure cleanliness and comfort.
  • Supervise, train, and mentor front-of-house staff, including servers and hosts.
  • Schedule staff shifts, ensuring adequate coverage for peak hours.
  • Conduct regular performance reviews and provide constructive feedback.
  • Oversee daily operations, including opening and closing procedures.
  • Collaborate with the kitchen staff to ensure timely and accurate food service.
  • Maintain inventory and manage supplies for the dining area.
  • Assist in managing labor costs and ensuring compliance with cash handling and payment processing procedures.
  • Monitor sales and track performance metrics to meet financial targets.
  • Ensure compliance with health and safety regulations.
  • Train staff on food safety practices and proper handling procedures.
  • Conduct regular inspections to maintain cleanliness and sanitation standards.


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