Exceptional Customer Service Professional Wanted
23 hours ago
About Sigma Consulting Group:
Sigma Consulting Group is a leading talent acquisition and management solutions provider dedicated to connecting top-tier professionals with visionary organizations across Africa.
Our mission is to foster economic growth and innovation through exceptional recruitment solutions that make a meaningful impact.
Job Opportunity:We are seeking an accomplished Customer Care Executive to join our team in Lagos, Nigeria. As a key member of our customer service team, you will be responsible for delivering exceptional experiences for our clients through multiple channels.
The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities include:
- Managing customer interactions via calls and social media platforms
- Processing sales transactions and maintaining accurate records of client information
- Providing outstanding customer service by addressing inquiries, resolving concerns, and ensuring a positive experience for every client
Key Qualifications:
- Bachelor's degree preferred
- Previous experience in customer service or a similar role is highly desirable
- Strong communication and interpersonal skills
- Ability to work efficiently in a dynamic environment
Why Choose Us?
At Sigma Consulting Group, we offer a competitive salary ranging from 100,000 - 120,000 Naira per month, opportunities for growth and professional development in the healthcare industry, a supportive work environment, and access to employee benefits.
If you are passionate about delivering exceptional customer experiences and meeting new challenges, we invite you to submit your application.
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