Client Service Professional

6 days ago


Lagos Mainland Local Government Area, Lagos, Nigeria Marbleclear limited Full time

The Client Service Professional will be responsible for handling customer inquiries regarding product/service information, pricing, orders, and other requests.

Maintaining a high customer satisfaction index is crucial, as well as conducting regular surveys to identify process improvements and provide reports. Healthy relationships with coordinating teams are necessary to ensure customer satisfaction.

Scheduling service appointments, supporting sales objectives, compiling inquiries for sales meetings, and providing insights on customer trends are key responsibilities.

Additionally, the role involves escalating customer issues, answering calls from potential customers, and delivering information on products and services.

A minimum of 2-5 years of experience in a similar role is required, along with exceptional communication skills, a professional demeanor, and proficiency in Microsoft Office tools.

The estimated salary for this position is $55,000 - $65,000 per annum, depending on location and experience. This figure is based on industry standards and the level of responsibility involved.



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