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Retail Transaction Manager

2 weeks ago

Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time
Job Description

The ideal candidate for this role is someone with excellent communication and time management skills, who can manage transactions with customers accurately and efficiently. This involves using cash registers to process payments, issuing receipts, refunds, change or tickets, and maintaining clean and tidy checkout areas.

Responsibilities
  • Manage transactions with customers using cash registers
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies

Requirements and Skills

To succeed in this role, you will need work experience as a Retail Cashier or in a similar role in sales, basic PC knowledge, familiarity with electronic equipment like cash registers and POS systems, good math skills, strong communication and time management skills, and a customer satisfaction-oriented approach. You should also be able to work independently and manage your time effectively, especially during night shifts.