Customer Service Representative

4 days ago


Lagos, Lagos, Nigeria Fortebet NG Full time
Job Summary

Fortebet NG is seeking a highly skilled and experienced customer service representative to manage customer transactions, provide exceptional in-person service, and resolve customer complaints in a professional and timely manner.

Key Responsibilities:
  • Manage customer transactions, including deposits, withdrawals, and bets
  • Provide exceptional customer service in-person
  • Resolve customer complaints and issues in a professional and timely manner
  • Maintain accurate records of customer interactions and transactions
  • Monitor and report any suspicious activity or potential security threats
Requirements:
  • Minimum of B.Sc/HND/OND
  • Able to work with computers and smart devices
Benefits:
  • Basic salary: 100k (probation period), 120.000 after probation(3 months)
  • HMO
  • Pension
  • 13month salary

Please note that applicants will undergo a two weeks training. Ability to work on shifts (day/night) 8hr shift, Also working on Sundays and public holidays possible is required.



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