
Business Process Specialist
15 hours ago
About Captrust Investment Limited: A Financial Services Provider
Captrust Investment Limited is committed to delivering exceptional financial solutions to our clients. As an Operations Officer, you will play a critical role in ensuring the smooth execution of our daily operations and maintaining our high standards of quality and customer satisfaction.
**Responsibilities:**
• Operational Efficiency: Oversee and manage daily business operations to ensure efficiency and effectiveness.
• Policy Development: Develop and implement operational policies and procedures to improve productivity.
• Performance Monitoring: Monitor key performance indicators (KPIs) and optimize processes for better outcomes.
• Team Collaboration: Collaborate with cross-functional teams to enhance service delivery and customer experience.
• Compliance: Ensure compliance with regulatory requirements and company policies.
• Vendor Management: Manage vendor relationships, contracts, and procurement activities.
• Financial Support: Support financial and administrative functions, including budgeting and reporting.
• Risk Management: Identify operational risks and implement mitigation strategies.
**Requirements:
• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.
• Minimum of 3 years of experience in operations, preferably in fintech, banking, or investment firms.
• Strong problem-solving, analytical, and organizational skills.
• Proficiency in Microsoft Office and operations management software.
• Excellent communication and leadership abilities.
• Ability to work in a fast-paced and dynamic environment.
**Why Join Us?
We offer a dynamic work environment that fosters growth, innovation, and teamwork. Our team members enjoy competitive compensation packages, comprehensive training programs, and opportunities for professional development.
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