Business Process Specialist

15 hours ago


Victoria Island Lagos, Nigeria Quintevo Nigeria Limited Full time

About Captrust Investment Limited: A Financial Services Provider

Captrust Investment Limited is committed to delivering exceptional financial solutions to our clients. As an Operations Officer, you will play a critical role in ensuring the smooth execution of our daily operations and maintaining our high standards of quality and customer satisfaction.

**Responsibilities:**

• Operational Efficiency: Oversee and manage daily business operations to ensure efficiency and effectiveness.

• Policy Development: Develop and implement operational policies and procedures to improve productivity.

• Performance Monitoring: Monitor key performance indicators (KPIs) and optimize processes for better outcomes.

• Team Collaboration: Collaborate with cross-functional teams to enhance service delivery and customer experience.

• Compliance: Ensure compliance with regulatory requirements and company policies.

• Vendor Management: Manage vendor relationships, contracts, and procurement activities.

• Financial Support: Support financial and administrative functions, including budgeting and reporting.

• Risk Management: Identify operational risks and implement mitigation strategies.

**Requirements:

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.

• Minimum of 3 years of experience in operations, preferably in fintech, banking, or investment firms.

• Strong problem-solving, analytical, and organizational skills.

• Proficiency in Microsoft Office and operations management software.

• Excellent communication and leadership abilities.

• Ability to work in a fast-paced and dynamic environment.

**Why Join Us?

We offer a dynamic work environment that fosters growth, innovation, and teamwork. Our team members enjoy competitive compensation packages, comprehensive training programs, and opportunities for professional development.



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