ICT Operations Manager
1 month ago
We are seeking an experienced ICT Operations Manager to join our team at HRD Solutions. The successful candidate will be responsible for leading our ICT operations, ensuring the delivery of high-quality services to our customers.
Key Responsibilities:- Develop and implement ICT strategies to improve service delivery and business performance
- Manage ICT infrastructure, including networks, computer systems, and VOIP telephony systems
- Ensure the security of data, network access, and backup systems
- Liaise with external bodies, contractors, and service providers to provide an effective and efficient ICT service
- Manage troubleshooting, system backup, disaster recovery, and provide expert support when necessary
- Accountable for the provision of all ICT infrastructure systems and support services
Requirements:
- A good University degree or HND in Computer, Electrical Engineering, or other applicable courses, plus relevant professional IT qualification
- Minimum of 5 years relevant experience in ICT operations management
- Strong understanding of IT service management principles and practices
- Knowledge of incident, problem, change management, and service level management
Benefits:
- Opportunity to work with a leading company in the industry
- Competitive salary and benefits package
- Opportunities for professional development and growth
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