Customer Service Associate
7 days ago
About Us
">DAYTONA is a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about building strong relationships with our customers and providing top-notch service.
">Job Summary
">We are seeking an experienced Customer Service Associate to join our team. As a key member of our customer service department, you will be responsible for providing world-class service to our customers, addressing their inquiries and concerns, and ensuring their satisfaction through effective communication and problem-solving.
">About the Role
">This is a fantastic opportunity to work in a fast-paced environment where no two days are the same. As a Customer Service Associate, you will be responsible for:
">- ">
- Providing exceptional customer service through various channels, including phone, email, and online platforms;">
- Actively listening to customer inquiries and concerns, demonstrating empathy and understanding;">
- Resolving customer issues promptly and efficiently, exceeding expectations whenever possible;">
- FOLLOWING established protocols and procedures for handling customer interactions;">
- Upselling and cross-selling products and services to enhance customer satisfaction and revenue;">
- Staying up-to-date on company policies, products, and services;">
- Adapting to changing customer needs and situations with a positive and professional attitude;">
- Working effectively within a team environment to achieve customer service goals;">
- Contribute to a positive and supportive work environment for colleagues.">
Requirements
">To be successful in this role, you will need:
">- ">
- A high school diploma or equivalent;">
- 1+ years of experience in customer service or a similar role (preferred);">
- Excellent communication and interpersonal skills;">
- Strong problem-solving and conflict resolution skills;">
- The ability to work independently and as part of a team;">
- Detail-oriented and organized;">
- The ability to multitask and prioritize effectively;">
- A positive and professional demeanor;">
- Experience with customer service software and tools (preferred);">
- Strong computer literacy skills;">
- The ability to learn new information quickly;">
- A commitment to providing excellent customer service;">
- The flexibility to work various shifts and schedules;">
- The ability to handle pressure and stress effectively;">
- Enthusiasm for building relationships with customers.">
Salary Range
">We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. This figure may vary based on location and individual performance.
">About Our Location
">While we do not disclose exact locations, we are based in a thriving metropolitan area with easy access to public transportation and amenities.
">What We Offer
">In addition to a competitive salary, we offer a range of benefits, including:
">- ">
- A comprehensive health insurance package;">
- A retirement savings plan with employer match;">
- Generous paid time off and holidays;">
- Professional development opportunities;">
- A fun and dynamic work environment.">
How to Apply
">If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application. We look forward to hearing from you
-
Retail Sales Associate
4 weeks ago
Ikeja, Lekki, Festac, Songotedo, Nigeria MINISO LIFESTYLE NIGERIA LIMITED Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at MINISO LIFESTYLE NIGERIA LIMITED. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales targets.
-
Dedicated Server Associate
5 days ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Title: Dedicated Server AssociateSalary Range: ₦80,000 – ₦100,000About Us: At Hospitality Recruitment Placement Service (HRPS), we are committed to delivering exceptional customer service experiences in a fast-paced fine dining setting. Our team is passionate about creating memorable moments for our guests, and we're seeking a dedicated and...
-
Client Service Associate
3 days ago
Lekki, Lagos, Nigeria Monat Full timeAbout the RoleWe are seeking a Client Service Associate to play a pivotal role in delivering exceptional customer service and driving sales at Monat. As a key member of our team, you will be responsible for creating a positive shopping experience for customers.Responsibilities:Welcome customers warmly and assist in selecting merchandise to enhance their...
-
Customer Service Ambassador
1 month ago
Lekki Phase, Nigeria DAYTONA Full timeDAYTONA is seeking an exceptional Customer Service Representative to provide top-notch support to our customers. With a focus on delivering outstanding service, this individual will be responsible for addressing customer inquiries and concerns through various communication channels.The ideal candidate will possess excellent communication and interpersonal...
-
Customer Service Expert
3 weeks ago
Lekki Phase, Nigeria DAYTONA Full timeAbout DaytonaDaytona is a dynamic organization seeking a skilled Customer Service Expert to enhance our customer experience.
-
Customer Service Ambassador
3 weeks ago
Lekki Phase, Nigeria Monat Full timeJob SummaryThe Customer Service Ambassador is responsible for delivering exceptional customer experiences in a fast-paced café environment. Key responsibilities include providing warm welcomes, taking orders accurately, and ensuring seamless service delivery.Key Responsibilities•Customer Service: Welcome guests warmly, guide them to tables, present menus,...
-
Customer Service Representative
6 months ago
Lekki Phase 1, Nigeria DAYTONA Full timeJob Brief: We are seeking a friendly and customer-focused Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving. Responsibilities: 1....
-
Retail Fashion Content Creator and Sales Associate
19 hours ago
Lekki, Lagos, Nigeria Ascentech Service Limited Full timeJob Title: Retail Fashion Content Creator and Sales AssociateOverviewAscentech Service Limited is seeking a creative and proactive individual to join our fashion house as a Content Creator and Sales Executive. This role combines content creation with front-line retail activities to enhance brand visibility and drive sales.About the RoleWe are looking for a...
-
Dining Service Professional
1 month ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Title: WaitressHospitality Recruitment Placement Service (HRPS)Company OverviewThe Hospitality Recruitment Placement Service (HRPS) is seeking a highly skilled and experienced Waitress to join our team. As a leading provider of hospitality services, we pride ourselves on delivering exceptional customer experiences.SalaryN80,000 - N100,000 per month,...
-
Dining Service Attendant
3 weeks ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeWe are seeking an experienced Dining Service Attendant to join our team at Hospitality Recruitment placement Service (HRPS) in Lekki Phase 1, Lagos. As a Waitress, you will be responsible for creating a welcoming atmosphere and delivering exceptional customer service to our guests.Job SummaryThe ideal candidate will have a strong passion for providing...
-
Dining Service Specialist
2 months ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeWe are seeking a highly skilled Dining Service Specialist to join our team at Hospitality Recruitment Placement Service (HRPS) in Lekki Phase 1, Lagos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth delivery of food and beverage services to our guests.Job...
-
Business Development Associate
1 month ago
Lekki Phase, Nigeria Daytona Peoples Pharmacy Full time**About Us**At Daytona Peoples Pharmacy, we strive to provide exceptional customer service and maintain a clean and organized sales floor.**Job Description**As a Business Development Associate - Sales Expert, you will be responsible for greeting and engaging with customers in a friendly and professional manner. You will also assist customers in finding the...
-
Customer Service Representative
2 weeks ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeRICMOF INTEGRATED SERVICES LIMITED seeks a Customer Service Representative for our hotel reception. This is a key role that requires excellent communication and problem-solving skills to provide exceptional service to our guests.Job DescriptionAs the first point of contact for many guests, the Customer Service Representative will be responsible for ensuring...
-
Pharmaceutical Development Associate
1 month ago
Lekki, Lagos, Nigeria Mopheth Full timeMopheth is a leading organization in the pharmaceutical industry, and we are seeking a highly motivated Pharmaceutical Development Associate to join our team.We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. As a Pharmaceutical Development Associate, you will play a crucial role in the development and implementation of new...
-
Warehouse Management Associate
1 week ago
Lekki, Lagos, Nigeria Vertiline Synergy Limited Full timeWarehouse Management AssociateWe are seeking an experienced and organized Warehouse Management Associate to join our team at Vertiline Synergy Limited. The ideal candidate will have a minimum of 3 years of experience in a similar role and be proficient in stock management, staff supervision, and promotional campaign planning.Key Responsibilities:Manage and...
-
Customer Service Representative
3 weeks ago
Lekki, Lagos, Nigeria DAYTONA Full timeAt DAYTONA, we are looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone and online.The ideal candidate will have excellent communication skills, a strong ability to resolve conflicts, and a passion for delivering...
-
Food Service Director
3 weeks ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Overview:The Hospitality Recruitment placement Service (HRPS) is seeking a highly skilled Food and Beverages Manager to join our team. As a key member of our operations, you will be responsible for overseeing all aspects of food and beverage service, ensuring a superior dining experience for our guests.About the Role:We are looking for an experienced...
-
Customer Service Representative
2 months ago
Lekki, Lagos, Nigeria DAYTONA Full time**Job Overview**At DAYTONA, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and resolving client complaints in a timely and professional manner.**Key Responsibilities:**Receive incoming calls from clients...
-
Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria Sigma Consulting Group Full timeWe are seeking a motivated and friendly Customer Care Executive to join Sigma Consulting Group.Salary: N130,000The ideal candidate will be responsible for managing all customer interactions via calls and social media, processing sales transactions, and maintaining accurate records of client information. This includes handling all incoming calls and messages...
-
Customer Service Representative
1 month ago
Lekki, Lagos, Nigeria DAYTONA Full timeAbout DaytonaAt Daytona, we pride ourselves on delivering exceptional customer experiences.We are a dynamic organization with a passion for innovation and excellence.Salary InformationThe estimated salary for this position is $45,000 - $65,000 per year, depending on location and experience.Job DescriptionKey Responsibilities:Receive Incoming Calls: Our ideal...