Client Service Associate
3 days ago
About the Role
We are seeking a Client Service Associate to play a pivotal role in delivering exceptional customer service and driving sales at Monat. As a key member of our team, you will be responsible for creating a positive shopping experience for customers.
Responsibilities:
- Welcome customers warmly and assist in selecting merchandise to enhance their shopping experience.
- Meet or exceed sales targets by effectively promoting products and upselling complementary items.
- Maintain an organized and visually appealing store layout to ensure merchandise is displayed attractively and replenished as needed.
- Process customer purchases, returns, and exchanges accurately using the point-of-sale (POS) system.
- Stay informed about the latest fashion trends and store inventory to provide informed recommendations to customers.
- Address customer inquiries and resolve complaints promptly to ensure satisfaction and foster repeat business.
Qualifications:
- Prior experience in retail sales, particularly in fashion or apparel, is advantageous.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Willingness to work flexible hours, including weekends and holidays, as required.
What We Offer:
A competitive salary of $45,000 - $60,000 per annum, commensurate with experience and qualifications, plus additional benefits and opportunities for growth and development.
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