Sales Manager

1 week ago

Abeokuta, Ogun State, Nigeria SmartTeller Full time ₦400,000 - ₦600,000 per year

Company Description

Customer service and Business Development

Role Description

We are seeking a skilled Sales Specialist to join our team at SmartTeller. This is a full-time on-site role located in Abeokuta. The individual in this role will be responsible for assisting customers with their inquiries, troubleshooting technical issues, and ensuring a high level of customer satisfaction. You will collaborate with cross-functional teams to address customer needs, provide timely solutions, and contribute to service improvements. The role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering exceptional support.

Qualifications

  • Proficiency in Technical Support, with the ability to diagnose and troubleshoot technical issues effectively
  • Strong Sales Skills and Customer Satisfaction skills, ensuring responsiveness and quality service
  • Strong Analytical Skills to assess customer problems and identify solutions
  • Ability to handle Troubleshooting processes in a methodical and efficient way
  • Effective communication and interpersonal skills to engage with customers professionally
  • Ability to work on-site in Abeokuta, demonstrating a commitment to the role
  • Prior experience in a tech startup environment or similar is a plus
  • Bachelor's degree or equivalent experience in a relevant field is preferred

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