Customer Service Representative
1 day ago
Company Description
At MCO Penny Limited, we believe that access to quick, reliable, and affordable financing can transform lives and businesses. As a micro-lending company in Nigeria, we specialize in providing fast and flexible loans to SMEs, Tertiary Institution Staff, and Civil Servants, empowering individuals and businesses to achieve their financial goals with ease. Our mission is to deliver innovative financial solutions that fuel business growth, enhance personal financial stability, and contribute to Nigeria's economic progress. With low-interest rates, a seamless process, and an impressive turnaround time of less than 6 hours, we make accessing funds effortless.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Lagos. The Customer Service Representative will handle day-to-day tasks such as responding to customer inquiries, providing support and information, maintaining high levels of customer satisfaction, and ensuring an excellent customer experience. The role also involves processing loan applications, troubleshooting issues, and maintaining detailed records of customer interactions.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in providing an exceptional Customer Experience
- Strong communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Ability to work on-site in Lagos
- Familiarity with financial products and services is a plus
- High school diploma or equivalent; further education or certifications in customer service or related fields are beneficial
NOTE: Shortlisted candidates will be required to appear for a physical interview.
-
Customer Service Representative
1 day ago
Lagos, Lagos, Nigeria Avetium Consult Full timeAvetium Consult Limited - We are a Top Outsourcing Company in Nigeria, offering top-tier Business Technology Solutions and BPO services to drive measurable success for organizations.We are recruiting to fill the position below: Job Position: Customer Service RepresentativeJob Location: Allen, LagosEmployment Type: Full-timeRole DescriptionThis is a...
-
Customer Service Representative
1 week ago
Lagos, Lagos, Nigeria Avetium Consult Full time ₦80,000 - ₦120,000 per yearAvetium Consult is a Business Process Outsourcing and Technology solution company incorporated in Nigeria. Avetium Consult is what happens when top experts of top multinationals from diverse fields and similar values come together to deliver transformational solutions.We are recruiting to fill the position below: Job Position: Customer Service...
-
Customer service representative
3 days ago
Lagos, Lagos, Nigeria Krick recruiters Full timeJob briefWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are...
-
Customer Service Representative
1 week ago
Lagos, Lagos, Nigeria ORÍKÌ Group Full time ₦1,200,000 - ₦2,400,000 per yearURGENT VACANCY – CUSTOMER SERVICE REPRESENTATIVE (VGC, LAGOS)We are looking for a smart, proactive, and customer-focused Customer Service Representative (CSR) to join our growing team at ORÍKÌ Group. The ideal candidate must have a passion for creating excellent customer experiences and the ability to thrive in a fast-paced hospitality...
-
Customer Service Representative
7 days ago
Lagos, Lagos, Nigeria Insolation Technology Full time ₦1,500,000 - ₦3,000,000 per yearPosition: Customer Service RepresentativeCompany Overview:Insolation Technology LTD is a leading provider of technology solutions in Lagos, Nigeria. Our mission is to provide clean, affordable and reliable solar energy to homes and businesses across the country. We are committed to ensuring our customers have the best experience with our products and...
-
Customer Service Representative
1 day ago
Lagos, Lagos, Nigeria The Factory Ng Full timeA dynamic retail fashion brand is seeking a Customer Service Representative to join the team As a Customer Service Representative, you will provide exceptional customer service, drive sales growth, and contribute to the smooth operation of our store. Responsibilities: Deliver outstanding customer service and drive sales growth through effective product...
-
Customer Service Representative
1 week ago
Lagos, Lagos, Nigeria BLUEDUTCH Full time ₦1,000,000 - ₦2,000,000 per yearCustomer Service Representative – BlueDutch Ltd (Lagos Island)BlueDutch Ltd is seeking a highly professional and customer-focusedCustomer Service Representativeto join our dynamic team. The ideal candidate will be responsible for managing client interactions, responding to inquiries, resolving complaints, and supporting the sales and operations teams to...
-
customer service representative
1 week ago
Lagos, Lagos, Nigeria Rc810609 Full time ₦144,000 - ₦1,440,000 per yearA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.RESPONSIBILIITIESManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve...
-
Customer Service Representative
7 days ago
Lagos, Lagos, Nigeria West Africa Vocational Education (WAVE) Full time ₦1,020,000 - ₦1,080,000 per yearRECRUITMENT THROUGH WAVERole: Customer Service Representative (CSR)Our client, in the hospitality industry offering premium catering services, is seeking a Customer Service Representative to join their team. The ideal candidate will be responsible for ensuring excellent customer interactions, handling client inquiries, managing orders, and maintaining a high...
-
Customer Service Representative
5 days ago
Lagos, Lagos, Nigeria REVENSTRAT CONSULTING Full time ₦2,400,000 - ₦4,800,000 per yearJob Role: Customer Service Representative (Customer Care Agent)Location: LagosReports to: Customer Service Manager / Team LeadOur client is seeking an entry- to mid-level Customer Service Representative to join our Lagos-based team. This role focuses on providing professional, timely, and empathetic support to customers across phone, email, WhatsApp, and...