Customer Service Representative

3 days ago

Port Harcourt, Rivers State, Nigeria Zyetech Innovation Technologies Full time

Company Description

Zyetech Innovation Technologies is a tech training company focused on equipping individuals with in-demand digital and data skills. We work with aspiring tech professionals and career switchers, guiding them from learning to real-world application.

Role Overview

We are looking for a Customer Service Representative who will serve as the first point of contact for prospective and existing students. This role requires strong communication skills, empathy, and the ability to provide clear, timely support across multiple channels.

Key Responsibilities

  • Respond to inquiries from leads and students via WhatsApp and phone calls
  • Provide accurate information about our training programs, schedules, pricing, and enrollment process
  • Follow up with prospective students and convert qualified leads into paying customers
  • Support enrolled students by addressing concerns, complaints, and general inquiries
  • Monitor learning platforms and escalate technical or academic issues when necessary
  • Maintain proper records of interactions and updates.
  • Work closely with the marketing, training, and operations teams to ensure smooth communication

Requirements

  • Proven experience in customer service, sales support, or client relations (preferably in tech or education)
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer-first mindset
  • Ability to multitask and manage conversations across multiple platforms
  • Ability to work independently and as part of a team

What We Offer

Opportunity to work in a fast-growing tech education company

Supportive and collaborative work environment

Career growth and skill development opportunities

How to Apply

Interested candidates should send their CV to with the subject line "Customer Service Representative" or apply directly via LinkedIn.

  • Customer Support Representative

    7 days ago

    Port Harcourt, Rivers State, Nigeria Picadailys Full time

    PICADILYS is a multi-faceted platform that offers various services to its customers. These services include value added services such a bill payments, airtime and data recharge, T.V subscriptions, betting, and gift cards. PICADAILYS also provides self-services from our partners in the areas of travels and leisure, food and drinks, fitness and entertainment ,...

  • Customer Satisfaction Representative

    1 week ago

    Port Harcourt, Rivers State, Nigeria DSL Pharma Full time

    The Customer Satisfaction Representative is a sales-oriented role responsible for driving customer retention, expanding product adoption, and building brand loyalty through exceptional relationship management and technical sales support.The role ensures that poultry farmers, veterinary officers, agri-dealers, and distributors derive maximum value from...

  • Service Outside Sales Representative

    2 weeks ago

    Port Harcourt, Rivers State, Nigeria Schneider Electric Full time

    As a Service Outside Sales Representative, you will be fully responsible for executing all sales initiatives aimed at maximizing service opportunities within the installed base of assigned strategic accounts, as well as country/BU-targeted accounts.The ideal candidate will be accountable for promoting and selling a comprehensive range of technical...

  • Sales Representative

    7 days ago

    Port Harcourt, Rivers State, Nigeria Naijazone Online Shopping Mall Full time

    Company DescriptionNaijazone Online Shopping Mall is an e-commerce platform dedicated to promoting and selling Nigerian-made products to a wide audience. With a focus on showcasing the beauty of Nigerian craftsmanship, the platform connects local artisans with customers both within the country and internationally. Naijazone is committed to quality,...

  • Customer Service Officer

    2 weeks ago

    Port Harcourt, Rivers State, Nigeria Regain Hope Properties Limited Full time

    Key responsibilities and requirements of a Customer Service OfficerKey Responsibilities.Handling customer complaints and queries via phone, email, and in-person interactionsProviding accurate information about properties, services, and company policiesManaging customer relationships and ensuring excellent customer experienceResolving issues promptly and...

  • sales representative

    7 days ago

    Port Harcourt, Rivers State, Nigeria Honitreatz Full time

    We are looking for sales representatives that will work directly with customers to take their orders, answer their questions and provide additional support to our customersResponsibilitiesAnswer messages, calls, and DMs politely and promptlyTake and confirm customer orders clearlyResolve customer complaints or escalate them when necessaryFollow up with...

  • Sales And Marketing Representative

    2 weeks ago

    Port Harcourt, Rivers State, Nigeria SCARLET FINANCE LIMITED Full time ₦1,500,000 - ₦3,000,000 per year

    Company DescriptionScarlet Finance Limited is a forward-thinking financial solutions company committed to empowering individuals and businesses with access to tailored credit, investment, and advisory services. By simplifying complex financial processes, we enable our clients to make strategic and informed decisions that drive growth and sustainability. With...

  • Brand Representative Port Harcourt

    7 days ago

    Port Harcourt, Rivers State, Nigeria Digishoppa Full time

    Company DescriptionDigishoppa is a software platform designed to support startups, SMEs, and Enterprises in managing their business operations effectively. The platform offers solutions for sales tracking, inventory management, business financial analysis, forecast, and credit management. By leveraging Digishoppa, companies can focus on growing their...

  • Field Service Specialist- Heavy Duty Gas Turbine

    7 days ago

    Port Harcourt, Rivers State, Nigeria Baker Hughes Full time

    Field Service Specialist- Heavy Duty Gas TurbineAre you a Mechanical Field Service Engineer looking for an interesting and inspiring opportunity?Are you passionate about providing complex technical solutions?Join our innovating Field Services TeamIndustrial and Energy Technology, IET operates across 120 countries and serves the entire energy value-chain and...

  • Customer Support Specialist

    2 weeks ago

    Port Harcourt, Rivers State, Nigeria Prodigy CX LLC Full time $40,000 - $80,000 per year

    Job Title: Customer Support & Sales SpecialistLocation: Global (Remote)Experience Required: 2–3 YearsMarket: B2C US CustomersAbout the Role:We are seeking a Customer Support & Sales Specialist with exceptional English communication skills and strong phone etiquette. The ideal candidate has experience assisting US-based customers in a remote or BPO...