Technical Writer

4 days ago

Lagos, Lagos, Nigeria Parkway Full time ₦3,000,000 - ₦6,000,000 per year

Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa's leading banks to businesses and individuals across the continent. Parkway provides simple, intuitive, end-to-end corporate, retail, and transaction banking solutions.

We are currently recruiting for the role of a Technical Writer

Responsibilities

  • Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
  • Create exceptional documentation in the form of user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations
  • Gather and analyze technical and product information from various sources to document new or changing product functionality.
  • Test both the product and its documentation for accuracy and consistency.
  • Create client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview and FAQs.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
  • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
  • Collaborate with internal teams, including Development, Engineering, Quality Analysis, Product Management, Product Marketing and Customer Enablement.

Requirements & Qualifications

  • Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
  • Proven years of experience required in an IT development environment.
  • Strong communications skills, including written, verbal and presentation.
  • Ability to communicate complex technical topics to non-technical stakeholders both internally and externally.
  • Experiencing with coding languages,
  • Experience using API documentation.
  • Experience with documentation publishing software.
  • Prior experience working within IT Development, SaaS or web-based technology environment.

Method of Application

Interested and qualified candidates should send their CV to using "Technical Writer" as the subject of the email.

Job Type: Full-time

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