Control Room Officer

1 day ago

Lekki, Lagos, Nigeria Pajuno Development Company LTD. Full time

We're Hiring: Control Room Officer

Company: Pajuno Development Company Limited

Location: Lekki

Employment Type: Full-Time

Company Description

Pajuno Development Company Limited, established in 1993, is a leading provider of card-based information technology solutions. Specializing in the distribution and support of various card issuance systems, we deliver centralized and decentralized services that empower Banking and Financial Institutions. Beyond hardware solutions, we focus on innovative application development to enhance functionality. With partnerships with highly reputable organizations, we ensure cost-effective and secure card issuance solutions backed by a strong technical team.

Role Description

Are you detail-oriented, proactive, and passionate about ensuring smooth operations? We're looking for a Control Room Officer to join our team and support real-time monitoring, incident response, and operational coordination across our systems and field teams.

This is a full-time, on-site role for a Control Room Officer based in Lekki. The responsibilities include monitoring and managing control room operations, ensuring security systems are operational, reviewing and reporting incident activities, coordinating security responses, and maintaining detailed logs. The Control Room Officer will collaborate with other departments to uphold safety and security protocols within the company premises.

ROLE DESCRIPTION

  • Monitor operational dashboards, CCTV systems, and network tools to ensure system uptime.
  • Track alerts, alarms, and notifications, and escalate issues promptly.
  • Log and manage incidents using the internal incident reporting system.
  • Coordinate with technical teams and field engineers to resolve issues quickly.
  • Maintain daily logs, operational reports, and shift handover notes.
  • Ensure all monitoring tools and communication equipment function optimally.

ISMS RESPONSIBILITY

  • Adhere strictly to Information Security Management System (ISMS) policies and procedures.
  • Report information security incidents immediately and ensure proper escalation.
  • Handle system data, logs, and access information securely at all times.
  • Follow approved access control, authentication, and data protection guidelines.
  • Participate in periodic ISMS trainings, audits, and compliance checks.

REQUIREMENT

  • OND/HND/BSc in Engineering, Computer Science, IT, or related field.
  • Experience in control room operations or monitoring roles is an advantage.
  • Strong communication and documentation skills.
  • Ability to multitask, stay alert, and work under pressure.
  • Proficiency with monitoring tools, reporting dashboards, and communication systems.
  • Willingness to work shift schedules (including nights/weekends if required).

Qualifications

  • Ability to handle confidential information securely and responsibly
  • Proven ability to work independently and as part of a team in a high-pressure environment
  • Prior experience in control room supervision, security, or a related field is preferred
  • Familiarity with safety protocols and procedures is an advantage

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