HR Officer

HR Officer Industry: Healthcare / Pharmacy Location: Ajah Lagos Salary: 200, ,000 Monthly Experience: 2-4 Years Job Summary The HR Officer manages all human resources functions within a fast-paced healthcare/pharmacy environment. Responsibilities include recruitment, compliance, employee relations, performance management, HR administration, and talent development. The ideal candidate must be proactive, organized, detail-oriented, and experienced in healthcare HR operations. Key Responsibilities 1. Talent Acquisition & OnboardingManage full-cycle recruitment for clinical and non-clinical staff.Draft and publish job adverts.Screen, interview, and support hiring decisions.Plan and execute onboarding, orientation, and documentation. 2. Compliance & Regulatory SupportEnsure compliance with Nigeria Labour Laws and healthcare regulations.Maintain employee licenses, certifications, and medical fitness documentation.Support audits, safety compliance, and policy adherence. 3. Employee Relations & EngagementServe as primary contact for staff grievances and conflict resolution.Manage disciplinary processes in line with company policies.Promote an ethical, safe, and positive workplace culture. 4. Performance ManagementCoordinate the performance appraisal calendar and ensure timely reviews.Monitor performance metrics and follow up on improvement plans.Support managers in developing career progression paths. 5. Training & DevelopmentIdentify training needs and recommend relevant learning initiatives.Maintain training compliance and documentation.Support continuous learning for clinical and non-clinical staff. 6. HR Administration & Records ManagementMaintain up-to-date and confidential HR records.Manage attendance, leave, timesheets, and HR documentation.Prepare monthly HR analytics and reports for management. 7. Compensation & Benefits SupportAssist with payroll processing and ensure accuracy of salary inputs.Administer employee benefits and welfare programs.Track deductions, allowances, overtime, and statutory contributions. 8. Workforce PlanningSupport manpower planning and quota management.Ensure adequate staffing for pharmacy and healthcare operations.Track vacancy rates and turnover for management review. Key Performance Indicators (KPIs) 1. Recruitment & Staffing EfficiencyFill-rate for open positions: 90100% within agreed timelines (24 weeks).Employee turnover rate: Maintain below 10% quarterly.Vacancy-to-hire timeline efficiency: Average < 25 days. 2. Compliance & Documentation100% compliance with regulatory and HR documentation (licenses, certificates, contracts).Zero compliance violations during audits.95100% accuracy in employee data on HRIS. 3. Employee Relations & CultureResolution of employee grievances within 72 hours of escalation.At least 90% employee satisfaction in quarterly engagement surveys.Reduction in disciplinary cases through proactive engagement. 4. Performance Management100% completion of bi-annual or annual performance reviews.Improvement plans implemented within 30 days for low performers.80% achievement of departmental KPIs driven through HR support. 5. Training & DevelopmentMaintain 85100% mandatory training compliance, including healthcare safety training.Minimum 12 training sessions facilitated monthly.Track training ROI and employee skill improvement. 6. HR Administration & Attendance Management98100% accuracy in leave and attendance records.Ensure HR reports are submitted on or before deadlines. 7. Payroll & Benefits AccuracyPayroll error rate maintained at 01% monthly.Timely payroll submission: 100% of deadlines met. 8. Workforce PlanningMaintain staff shortage rate below 5%.Ensure optimal scheduling and shift coverage: Zero coverage gaps. Qualifications & RequirementsHND or B.Sc. in Human Resources, Business Administration, or related field.2-4 years HR experience (healthcare/pharmacy experience preferred).CIPM, SHRM, or CIPD certification is highly desirable.Strong knowledge of HR best practices and labour laws.Excellent communication, problem-solving, and interpersonal skills.Proficiency in HRIS tools and Microsoft Office Suite.Ability to multitask and work under pressure. BenefitsCompetitive salary (200, ,000).Health and welfare benefits.Professional development and HR training support.Supportive and collaborative work environment.Career growth opportunities within the healthcare sector. How to Apply Interested and qualified candidates should send their CV to using HR Officer Ajah as the subject of the email.