Customer Relationship Officers

16 hours ago


Lagos, Lagos, Nigeria Grooming Centre Full time

A. ACT AS DIRECT SALES AGENTS FOR SELLING PUBLIC SECTOR LOANS.  

B. SEARCH AND CANVASS FOR CUSTOMERS TO TAKE GROOMING'S LOAN OVER   COMPETITOR.

C. PLAY MAJOR ROLE IN THE ACTUALIZATION OF THE UNIT'S SET TARGET.

D. GET FIRST HAND FEEDBACK FROM CUSTOMERS TO THE TEAM LEAD/BUSINESS HEAD.

E. ACT AS FIRST LEVEL SCREENING ON CUSTOMERS AND DOCUMENTATION OBTAINED.

F. IMPLEMENT SALES STRATEGY AND MARKET PENETRATION PLANS.

G. ACT AS ACCOUNT OFFICER AND RETENTION AGENT.

H. ACT AS AN AMBASSADOR FOR THE BANK, PRODUCTS AND SERVICES.

I. ENSURE FOLLOW UP AND RECOVERY OF ALL LOANS IN ARREARS.

J. ENSURE 100% COMPLIANCE UPDATE OF TRANSACTIONS ON BPA PLATFORM.

K. REPORT DIRECTLY TO THE TEAM LEAD BUT WITH DOTTED REPORTING LINE TO THE BUSINESS HEAD.

L. PROVIDE MARKET INTELLIGENCE.  

  1. APPLICANTS SHOULD POSSESS A MINIMUM OF OND AND ABOVE I.E. OND, B.SC ET AL.
  2. MUST HAVE SALES/MARKETING BACKGROUND AND
  3. MUST NOT BE ABOVE 35 YEARS OF AGE.
  4. RELEVANT WORK EXPERIENCE IN SALES AND MARKETING/CUSTOMER RELATIONSHIP MANAGEMENT - 2YEARS AND ABOVE.


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