Customer Service Representative
2 weeks ago
Job Description
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory / market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback.
Requirements
- Candidates should possess an SSCE / NECO qualification with 1 - 5 years work experience.
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