Customer Service Representative

2 weeks ago


Lagos, Nigeria KyDAL Office Point Full time

Job Description

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory / market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback.

Requirements

  • Candidates should possess an SSCE / NECO qualification with 1 - 5 years work experience.


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