Customer Service Representative
1 week ago
Our client, a fast-growing culinary company which offers top-tier culinary products and catering services, is looking to hire a Customer Service Representative who will be the first point of contact for their customers. The ideal candidate will play a crucial role in ensuring a seamless customer experience by addressing inquiries, resolving issues, and providing product information with professionalism and enthusiasm.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely, friendly, and professional manner.
- Address and resolve customer complaints and issues, ensuring a positive experience.
- Develop a deep understanding of our culinary products and services to provide accurate information and recommendations.
- Assist customers with placing orders, processing returns, and tracking shipments.
- Capture customer feedback to help improve our products and services, ensuring continuous improvement.
- Work closely with the customer service team and other departments to ensure a consistent customer experience.
Qualifications
- 2-3 years of experience in customer service, preferably in the culinary, food, or hospitality industries.
- Familiarity with customer service platforms Zendesk, Freshdesk, etc.
- Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude.
- Passion for food and a desire to learn about culinary products and trends.
Must have skills
- Exceptional communication skills, both verbal and written.
- Strong problem-solving skills with a focus on customer satisfaction.
-
Customer Service Representative II
1 month ago
Lagos, Lagos, Nigeria Fixcenter Service Limited Full timeCustomer Service RepresentativeJoin our team as a Customer Service Representative and be the face of our company, providing exceptional support to our customers.About the RoleAs a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective assistance via various channels.Your primary goal will be...
-
Customer Service Representative II
4 weeks ago
Lagos, Lagos, Nigeria Fixcenter Service Limited Full timeJob DescriptionAs a Customer Service Representative, the candidate will be the first point of contact for our customers, providing timely and effective assistance via phone, email, and chat.Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and offering information about our products and...
-
Customer Service Representative II
2 months ago
Lagos, Nigeria Fixcenter Service Limited Full timeJob DescriptionAs a Customer Service Representative, the candidate will be the first point of contact for our customers, providing timely and effective assistance via phone, email, and chat.Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and offering information about our products and...
-
Customer Service Representative
4 weeks ago
Lagos, Nigeria Whip-smart Service Providers Limited Full timeMust know how to operate a Computer WELL..(Use Ms word and Excel ). Must be innovative and contribute to the growth of the brand. Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email...
-
Customer Service Representative
7 days ago
Lagos, Lagos, Nigeria The People Practice Full timeCustomer Service Representative needed for fast-growing culinary company to provide top-notch support to customers. Our client, a leading culinary company, is seeking a skilled Customer Service Representative to be the primary point of contact for customers. This role requires a professional and enthusiastic individual who can provide seamless customer...
-
Customer Service Representative
4 weeks ago
Lagos, Nigeria Medvron Group Full timeJob Description A Customer Service Representative CSR is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or...
-
Customer Service Representative
4 weeks ago
Lagos, Lagos, Nigeria Medvron Group Full timeJob Description A Customer Service Representative CSR is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing payments or returns.Responsibilities...
-
Customer Service Representative
1 month ago
Lagos, Nigeria Jenniez School of African Interior Design Full timeJob Title: Customer Service Representative Location: Lekki Phase 1 Company: Jenniez School of African Interior Design & Jenniez Designs Job Summary Jenniez School of African Interior Design and Jenniez Designs are seeking a dedicated and enthusiastic Customer Service Representative to provide exceptional service and support to prospective and current...
-
Customer Service Representative
1 month ago
Lagos, Lagos, Nigeria Seven Up Bottling Company Full timeJob SummaryCustomer Service Representative is the front line of support for the company's customers.You'll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.ResponsibilitiesAnswer customer questions about products or servicesResolve customer problems and complaints in a timely mannerProvide...
-
Customer Service Representative
1 month ago
Lagos, Lagos, Nigeria Zael Business Management and Consulting Full timeJob SummaryWe are hiring a customer service representative to manage customer queries and complaints in a private hospital at ikeja ,Lagos stateJob ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various...
-
Customer Service Representative
1 month ago
Lagos, Nigeria Zael Business Management and Consulting Full timeJob SummaryWe are hiring a customer service representative to manage customer queries and complaints in a private hospital at ikeja ,Lagos stateJob ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various...
-
Customer Service Representative
1 week ago
Lagos, Lagos, Nigeria Monmartt Kids Full timeCustomer Service Representative: Provide exceptional customer experience through various communication channels, ensuring timely order fulfillment and resolving complaints in a professional and empathetic manner. Key Responsibilities: Attend to customers online and via phone calls. Maintain a positive and professional attitude towards...
-
Customer Service Representative
4 weeks ago
Lagos, Lagos, Nigeria Softhills Limited Full timeRequirementsA degree in any relevant fieldManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet...
-
Customer Service Representative
1 month ago
Lagos, Nigeria Softhills Limited Full timeRequirementsA degree in any relevant fieldManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right...
-
Customer Service Representative
1 month ago
Lagos, Nigeria Seven Up Bottling Company Full timeJob SummaryCustomer Service Representative is the front line of support for the company's customers.You'll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.ResponsibilitiesAnswer customer questions about products or servicesResolve customer problems and complaints in a timely...
-
Customer Service Representative
2 weeks ago
Lagos, Lagos, Nigeria KyDAL Office Point Full timeJob DescriptionPresent, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needsEstablish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution...
-
Customer Service Representative
2 weeks ago
Lagos, Nigeria KyDAL Office Point Full timeJob DescriptionPresent, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needsEstablish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution...
-
Customer Service Manager
1 month ago
Lagos, Lagos, Nigeria Clinix Healthcare Nigeria Full timeCustomer Service ManagerClinix Healthcare is seeking a highly skilled and experienced Customer Service Manager to join our team in Lagos. As a key member of our customer-facing team, you will be responsible for ensuring exceptional customer satisfaction and delivering outstanding customer service.Key ResponsibilitiesOversee customer satisfaction and manage...
-
Customer Support Representative
1 month ago
Lagos, Lagos, Nigeria LemFi Formerly Lemonade Finance Full timeJob DescriptionWe are looking for an energetic and dedicated Chinese-speaking Customer Support Representative who has a passion for delivering world-class service to customers. If you are interested in joining a fast-paced dynamic team, you will be the first point of contact for customers who want to get the most out of their service.This is a full-time...
-
Customer Service Representative
1 week ago
Lagos, Nigeria Monmartt Kids Full timeResponsibilitiesAttend to customers online via various platforms.Answer phone calls.Maintaining a positive, empathetic and professional attitude towards customers at all times.Acknowledging and resolving customers' complaints.Processing orders, forms and requests.Keeping records of customers interactions, transactions, comments and complaints.Ensuring...