Customer Service Representative

1 month ago


Lagos, Lagos, Nigeria Monmartt Kids Full time

Customer Service Representative: Provide exceptional customer experience through various communication channels, ensuring timely order fulfillment and resolving complaints in a professional and empathetic manner.

Key Responsibilities:

  • Attend to customers online and via phone calls.
  • Maintain a positive and professional attitude towards customers.
  • Acknowledge and resolve customer complaints.
  • Process orders, forms, and requests.
  • Keep records of customer interactions and transactions.
  • Ensure customer satisfaction and handle order fulfillment.
  • Handle third-party logistics.

Working Hours:

  • Mondays to Saturdays: 8:00am to 8:00pm.
  • Sundays: 12:00pm to 6:00pm.
  • 6 days off per month.


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