Business Development Manager
1 month ago
Responsibilities
- Identify, qualify, and secure business opportunities to meet and exceed Annual Business Plan Targets.
- Conduct extensive mapping of the assigned region to identify potential clients for Internet Leased Line and other products & services.
- Create comprehensive mapping of Potential & Existing Accounts and establish a rapport with C-Level Executives.
- Understand client needs, offer solutions and support, answer potential client questions, and follow-up call questions; respond to client requests for proposals RFPs.
- Collaborate with sales and leadership to secure, retain, and grow accounts.
- Develop informative presentations; present and deliver information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
- Create and maintain a list/database of prospective clients; maintain a database Salesforce, CRM, Excel, etc. of prospective client information.
- Conduct cold calling; make multiple outbound calls to potential clients; close sales and work with the client through the closing process.
- Meet all quotas for cold, active, inactive calls, appointments, and interviews; meet or exceed annual sales goals.
- Maintain a healthy pipeline/funnel of all sales administration using CRM software.
- Collaborate with management on sales goals, planning, and forecasting; maintain short- and long-term business development plans.
- Coordinate with Support Teams and ensure the customer's issues are resolved efficiently and effectively.
- Ensure collections of receivables are achieved as per the set targets.
Key Relationships:
- Head of Department HOD/Chief Information Officer CIO/Managing Director MD.
- Head of Business Development Department.
- Head of Customer Care Department.
- Head of Project Management Department.
- Customers of Global Solutions.
Skills Required:
- Fair knowledge of Telecom Technologies, including Internet Bandwidth & Leased Circuits, Smart Solutions & Internet of Things IoT, and Internet Broadband.
- B2B experience with a minimum of 2 - 4 years of experience in a Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Lines, Leased.
- Excellent communication skills – Oral & Written.
- Excellent interpersonal skills and the ability to build rapport with customers.
- Active listening and problem-solving skills.
- Time Management skills.
- Critical thinking skills.
- Ability to identify potential leads.
- Ability to communicate with managers, directors, VPs, CXOs.
- Sales negotiation skills.
- Knowledge of Line, Home Broadband, FTTH, FTTX, VoIP, IPTV, and Telecommunications Operations.
- Ability to create a strong positioning of Organization, Management, and self.
- Working knowledge of CRM like Salesforce, HUBSPOT, etc.
- Knowledge of sales management, marketing, strategic management, and business planning.
- Ability to do continuous follow-ups with multiple collaborators.
- Self-motivated and detail-oriented.
- Prior experience working with the Telecommunication Business Development Department.
- Integrity & Honesty.
- Team Player.
- Resourcefulness & Result-Oriented approach.
- Customer-Oriented Approach.
- Excellent in MS Office.
Key Measurables:
- Sales Target Achievement.
- Revenue Target Achievement.
- New Accounts.
- Collections.
- Churn.
Academic Qualifications
- Master’s in Business Management or equivalent degree.
- NYSC Certified.
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