Business Development Manager

1 month ago


Lekki, Nigeria Global Profilers Full time

Responsibilities

  • Identify, qualify, and secure business opportunities to meet and exceed Annual Business Plan Targets.
  • Conduct extensive mapping of the assigned region to identify potential clients for Internet Leased Line and other products & services.
  • Create comprehensive mapping of Potential & Existing Accounts and establish a rapport with C-Level Executives.
  • Understand client needs, offer solutions and support, answer potential client questions, and follow-up call questions; respond to client requests for proposals RFPs.
  • Collaborate with sales and leadership to secure, retain, and grow accounts.
  • Develop informative presentations; present and deliver information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
  • Create and maintain a list/database of prospective clients; maintain a database Salesforce, CRM, Excel, etc. of prospective client information.
  • Conduct cold calling; make multiple outbound calls to potential clients; close sales and work with the client through the closing process.
  • Meet all quotas for cold, active, inactive calls, appointments, and interviews; meet or exceed annual sales goals.
  • Maintain a healthy pipeline/funnel of all sales administration using CRM software.
  • Collaborate with management on sales goals, planning, and forecasting; maintain short- and long-term business development plans.
  • Coordinate with Support Teams and ensure the customer's issues are resolved efficiently and effectively.
  • Ensure collections of receivables are achieved as per the set targets.

Key Relationships:

  • Head of Department HOD/Chief Information Officer CIO/Managing Director MD.
  • Head of Business Development Department.
  • Head of Customer Care Department.
  • Head of Project Management Department.
  • Customers of Global Solutions.

Skills Required:

  • Fair knowledge of Telecom Technologies, including Internet Bandwidth & Leased Circuits, Smart Solutions & Internet of Things IoT, and Internet Broadband.
  • B2B experience with a minimum of 2 - 4 years of experience in a Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Lines, Leased.
  • Excellent communication skills – Oral & Written.
  • Excellent interpersonal skills and the ability to build rapport with customers.
  • Active listening and problem-solving skills.
  • Time Management skills.
  • Critical thinking skills.
  • Ability to identify potential leads.
  • Ability to communicate with managers, directors, VPs, CXOs.
  • Sales negotiation skills.
  • Knowledge of Line, Home Broadband, FTTH, FTTX, VoIP, IPTV, and Telecommunications Operations.
  • Ability to create a strong positioning of Organization, Management, and self.
  • Working knowledge of CRM like Salesforce, HUBSPOT, etc.
  • Knowledge of sales management, marketing, strategic management, and business planning.
  • Ability to do continuous follow-ups with multiple collaborators.
  • Self-motivated and detail-oriented.
  • Prior experience working with the Telecommunication Business Development Department.
  • Integrity & Honesty.
  • Team Player.
  • Resourcefulness & Result-Oriented approach.
  • Customer-Oriented Approach.
  • Excellent in MS Office.

Key Measurables:

  • Sales Target Achievement.
  • Revenue Target Achievement.
  • New Accounts.
  • Collections.
  • Churn.

Academic Qualifications

  • Master’s in Business Management or equivalent degree.
  • NYSC Certified.


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