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Business Development Executive
3 months ago
Responsibilities
- Develop a portfolio growth strategy focused both on financial growth for the company and satisfaction for the customers
- Develop and maintain long-term customer relationships and cultivate new client relationships
- Shape and win new business through focus on customer value and the competitive environment
- Develop and implement customer management/communication plans
- Establish an understanding of customer decision drivers, strategies, objectives and buying habits
- Maintain intelligence on market conditions, costing, and trends through industry relationships, research, and active engagement in industry activities
- Create strategies to attract potential customers and maintain productive relationships with them
- Contribute to and prepare periodic marketing plans and reports to the Chief Marketing Officer in line with departmental sales targets to achieve set goals.
Operational Responsibilities:
- Lead the client proposal process including, proposal development, commercial and contractual terms, proposal presentations and contract negotiations
- Execute marketing strategies to meet and exceed the set revenue targets
- Initiate and execute marketing activities to prospective clients, following up on leads and converting them into sales
- Deliver presentations and demos to prospective clients in line with growth objectives to create product awareness and convert to sales
- Manage effectively client relationships by attending clients’ meetings, serving as an interface between clients and the technical team and ensuring that approved Service Level Agreements are adequately met
- Assist in executing marketing campaigns, events, digital marketing, and PR.
- Provide first-line support to clients based on the terms of contracts to achieve prompt resolution of customer complaints
- Keep accurate and up-to-date records of customers in line with company requirements to ensure an accurate database of clients in the portfolio.
Requirements
- Candidates should possess HND / B.Sc Degrees with 4 - 5 years relevant work experience.