Customer Service Executive

Respond promptly and courteously to customer inquiries through various channels (phone, email, chat, etc.). Provide accurate and helpful information to address customer questions, concerns, and complaints. Assist customers in navigating products or services, resolving issues, and ensuring a positive customer experience. Process customer orders, ensuring...

Our client, a prestigious dining establishment in Lekki, is currently in need of dedicated customer service professionals. The perfect candidates will possess an unwavering passion for delivering exceptional customer care, setting the standard for excellence within the hospitality industry.ResponsibilitiesMaintain broad knowledge of the company's products,...

Our client, a prestigious dining establishment in Lekki, is currently in need of dedicated customer service professionals. The perfect candidates will possess an unwavering passion for delivering exceptional customer care, setting the standard for excellence within the hospitality industry.ResponsibilitiesMaintain broad knowledge of the company’s products,...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

JOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

Job DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...

Job DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...

ResponsibilitiesRespond promptly to customer inquiries via various communication channels such as email, SMS, and phone callsMaintain detailed records of customer interactions, transactions, comments, and complaints.Provide accurate, valid, and complete information using the appropriate methods and tools such as MOWE, Zalpro, and Zoho Desk.Liaise with the...

Job DescriptionAnswering customers’ questions by phone, email, web chat or face-to-faceSelling products or services and taking paymentsMonitoring overall customer satisfaction levelsTracking orders and giving refundsUpdating company databases with information from each customer interactionPassing particular complaints on to their managerCollaborating with...

Job DescriptionAnswering customers' questions by phone, email, web chat or face-to-faceSelling products or services and taking paymentsMonitoring overall customer satisfaction levelsTracking orders and giving refundsUpdating company databases with information from each customer interactionPassing particular complaints on to their managerCollaborating with...

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

About The RoleAs a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success.Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns.You will work closely with cross-functional teams to deliver solutions,...

Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 8 years experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

ABOUT THE COMPANYMoniepoint is a global business payments and banking platform and recently became QED Investors' first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.Moniepoint Incorporated (formerly TeamApt...

ABOUT THE COMPANYMoniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale. Moniepoint Incorporated (formerly...

About The RoleWe are looking for a highly professional and experienced Customer Success Manager at Moove. Primary objective of Customer Success Manager will be to ensure the overall satisfaction and success of our valued customers.They will build and maintain strong relationships with clients, acting as their main point of contact, providing guidance, and...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

The client service manager builds and maintain strong relationships with clients by understanding their needs, addressing concerns, and ensuring overall satisfaction. Also managing client accounts by overseeing the delivery of services, tracking progress, and identifying opportunities for growth. KEY RESPONSIBILITIES • Serves as a go-between client and the...