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Front Desk Officer

1 month ago

Lagos, Nigeria Talents and Skills Africa Full time

Key Responsibilities

  • Greet and welcome visitors, clients, and staff with a friendly and professional attitude.
  • Answer and direct phone calls in a polite and timely manner, taking accurate messages when necessary.
  • Manage the front desk area by keeping it clean, organized, and running smoothly.
  • Assist visitors by providing accurate information about the company’s services, location, and relevant personnel.
  • Handle incoming and outgoing mail, deliveries, and packages, ensuring they reach the appropriate department or individual.
  • Maintain and manage visitor logs, ensuring security procedures are followed.
  • Schedule appointments, manage meeting rooms, and coordinate with staff for meetings.
  • Perform general administrative tasks such as filing, photocopying, and data entry.
  • Maintain office supplies inventory and order new stock as needed.
  • Assist with any additional tasks assigned by the management or other departments.

Qualifications

  • Proven experience as a front desk officer, receptionist, or similar role.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using office equipment such as computers, printers, and phones.
  • Ability to manage a busy front desk environment and remain calm under pressure.
  • Friendly and approachable with a customer-oriented mindset.
  • Proficient in Microsoft Office Suite Word, Excel, Outlook.
  • Ability to handle sensitive information with professionalism and confidentiality.