![Advantage Health Africa LTD](https://media.trabajo.org/img/noimg.jpg)
Fulfilment Officer
2 weeks ago
ABOUT THE COMPANY
Building the African health
the ecosystem of the future
through Technology
We are a health solution company rendering technology products and services to promote access to affordable and quality healthcare across Africa. A core solution engine for pharma that connects D2C services for over 1 million users across 3000 pharmacies with the capacity to process millions worth of products.
JOB SUMMARY
Requirements B.Sc / HND or OND with 3 years work experience in similar role. Strong attention to detail and organizational skills Excellent communication and problem-solving skills Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Excel and inventory management softwareMethod of ApplicationInterested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.
RESPONSIBILITIES
We are seeking an experienced and detail-oriented Fulfillment Officer to join our team. As a Fulfillment Officer, you will be responsible for ensuring the timely and accurate delivery of products to our customers. If you have a proven track record of 3 years in a similar role and a passion for logistics and customer satisfaction, we encourage you to apply.Duties Daily record of sales Receive and process orders from HMOs and telemedicines partners daily. Relate with HMOs and update them on the status on orders accordingly. Relate with pharmacies to get details of requests for customers Follow-up on partners via WhatsApp, SMS and phone on pending transactions Send invoices to the Reconciliation Manager via various invoice groups. Monitor and resolve any fulfillment issues or discrepancies Implement process improvements to increase efficiency and customer satisfaction
REQUIRED SKILLS
Reporting, Customer service, Logistics planning and management, Stock and inventory management, Customer relations
REQUIRED EDUCATION
Bachelor's degree
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