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Private Banking Officer

3 months ago

Abuja, FCT, Nigeria Ultraviolet Microfinance Bank Full time

Job Description

  • The Private Banking Officer is responsible for managing relationships with high-net-worth individuals HNWIs and providing personalized banking services to meet their financial needs.
  • This role involves offering tailored financial solutions, managing client portfolios, and ensuring a high level of customer satisfaction and retention.

Responsibilities
Client Relationship Management:

  • Build and maintain strong relationships with high-net-worth clients to ensure long-term loyalty and satisfaction.
  • Serve as the primary point of contact for clients, addressing inquiries and providing personalized financial advice.
  • Conduct regular meetings with clients to review their financial goals and update them on account performance.

Financial Solutions and Advisory:

  • Offer tailored financial products and services, including investment advice, loans, and deposit accounts, to meet clients' needs.
  • Collaborate with internal teams to develop customized financial plans and investment strategies for clients.
  • Monitor clients' portfolios and recommend adjustments based on market conditions and changes in clients' circumstances.

Business Development:

  • Identify and acquire new high-net-worth clients through networking, referrals, and targeted marketing initiatives.
  • Promote the bank's private banking services and products to prospective clients.
  • Achieve sales and growth targets by cross-selling and upselling banking solutions.

Risk Management and Compliance:

  • Ensure all client interactions and transactions comply with regulatory requirements and internal policies.
  • Conduct thorough due diligence and risk assessments to mitigate potential risks.
  • Maintain accurate and up-to-date client records and documentation.

Market Research and Analysis:

  • Stay informed about market trends, investment opportunities, and competitor offerings.
  • Analyze economic and financial data to provide insights and recommendations to clients.
  • Share market intelligence with the team to enhance the bank's service offerings.

Customer Service Excellence:

  • Provide exceptional service to clients, ensuring a high level of satisfaction and positive client experiences.
  • Handle and resolve client complaints promptly and professionally.
  • Continuously seek feedback to improve service quality and client satisfaction.

Qualifications

  • Bachelor's degree in Finance, Business Administration, Economics, or a related field.
  • Minimum of 3-5 years of experience in private banking or wealth management.
  • Strong knowledge of financial products, investment strategies, and market trends.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to build and maintain relationships with high-net-worth clients.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite Word, Excel, PowerPoint.

Key Competencies:

  • Client relationship management
  • Financial acumen
  • Sales and business development
  • Risk management
  • Market analysis
  • Customer service orientation