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General Manager
2 months ago
Position Summary
- The General Manager is responsible for leading and managing the overall operations, strategy, and direction of Matrix Design and Works.
- This includes driving business growth, ensuring efficient operations, maintaining a positive work culture and team coordination.
Key Responsibilities
Strategic Leadership:
- Develop and implement company-wide strategies and goals.
- Foster a culture of innovation, collaboration, and continuous improvement.
- Have a firm grip of the company's processes and affairs.
- Demand results and reports from all departmental heads.
Business Development:
- Identify new business opportunities and partnerships.
- Expand product lines and markets.
Operational Management:
- Oversee daily operations, including production, logistics, and administrative functions.
- Ensure efficient use of resources, optimal productivity, and high-quality output.
Financial Management:
- Develop and manage budgets, forecasts, and financial reports.
- Ensure financial sustainability, profitability, and growth.
Team Management:
- Lead, motivate, and develop a high-performing team of department heads and staff.
- Foster open communication, collaboration, and a positive work environment.
Customer Relations:
- Build and maintain strong relationships with key customers, partners, and stakeholders.
- Ensure customer satisfaction, loyalty, and retention.
- Oversee marketing initiatives to enhance brand visibility and customer engagement.
Product Development:
- Oversee design, development, production and quality of all Matrix design and works' products.
- Ensure products meet market trends, customer needs, and quality standards.
Risk Management:
- Identify, assess, and mitigate business risks.
- Ensure compliance with regulatory requirements and company policies.