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Explore Program Coach

2 months ago

Lagos, Lagos, Nigeria 54 Collective Full time
Program Coach

Join our team at 54 Collective Entrepreneur Academy as a dynamic and experienced Program Coach. This role is crucial in providing personalized support to aspiring entrepreneurs who join our 7-week Explore program.

  • Evaluate project submissions and Explore Lab applications, focusing on practical application of concepts, project viability, and market readiness.
  • Assess business models, customer research, and pilot plans, offering constructive feedback to foster improvement.
  • Provide office hours for participant questions, engage actively with the community, facilitate discussions, virtual study groups, AMAs, and lead in-person workshops.
  • Share relevant content, conduct qualitative research through 1-on-1 interactions, and participate in review meetings to ensure alignment on evaluation criteria.
  • Document participant progress, regularly report on community engagement, and provide insights for program improvements.
Key Responsibilities
  • Evaluate Explore Lab Applications:
    • Evaluate projects based on real-world applications undertaken by participants to ensure practical application of concepts.
    • Ensure participants' projects are viable and have a clear path to market by evaluating business models, market research, and strategic plans.
    • Assess participants' readiness to move into the testing and validation phase by reviewing prototypes, pilot plans, and initial user feedback.
    • Assess the feasibility, innovation, and potential impact of participants' business ideas and projects using established evaluation rubrics.
  • Feedback Provision:
    • Provide succinct but constructive feedback to participants to help them better develop their business ideas.
    • Address both strengths and areas needing improvement according to evaluation rubrics.
  • Other Evaluation Responsibilities:
    • Utilize evaluation rubrics that align with program objectives to ensure consistency and fairness in assessments.
    • Collaborate with the team and other coaches and facilitators to discuss and align on evaluation criteria and best practices.
    • Participate in review meetings to share insights and recommendations for program improvement based on evaluation outcomes.
    • Document and report on participants' progress and outcomes for internal reviews and stakeholder reports.
Scope of Work and Breakdown
  • Pre-program:
    • Onboarding Description: Attend onboarding meetings and activities.
    • Objective: Coaches' feedback, readiness assessment, and clear understanding of content.
    • Expected Output: Coaches' feedback, readiness assessment, and clear understanding of content.
    • Frequency: One-off 1.5 weeks
  • In-program:
    • Explore Lab and Business Model Application Evaluation Description: Review and evaluate participant submissions.
    • Objective: Participant submission scores.
    • Expected Output: Participant submission scores.
    • Frequency: One-off Full day engagement for 9 days
    • In-person workshops Description: Lead and facilitate in-person workshops and engage with participants.
    • Objective: Pre-workshop: Prepare training material – facilitation guides. Post-workshop: Debrief Notes.
    • Expected Output: Pre-workshop: Facilitation guides. Post-workshop: Debrief notes.
    • Frequency: 4 in-person Workshops Full day engagement
    • Assignment grading online Description: Review and evaluate participant submissions.
    • Objective: Participant submission scores.
    • Expected Output: Participant grades assigned on the LMS, Feedback emails sent to participants.
    • Frequency: 4 grading periods within the program
    • One-on-One and group coaching sessions & Community support online Description: Coach and engage with participants.
    • Objective: 1:1 coaching notes.
    • Expected Output: 1:1 coaching notes.
    • Frequency: 30 minutes per business and around an 1 hour for group coaching
  • Post-program:
    • Coaches Debrief Sessions Description: Engage with other service providers coaches.
    • Objective: Provide the client and other service providers with a brief progress update.
    • Expected Output: Provide the client and other service providers with a brief progress update.
    • Frequency: Once a week for duration of the program
    • Retrospective session Description: Share feedback with the client.
    • Objective: Share feedback based on insights with the client and proposed improvements.
    • Expected Output: Share an overview of the allocated businesses progress to date.
    • Frequency: Once, end of program
    • Post Program Survey Description: Gather valuable feedback on the effectiveness of the coaching sessions.
    • Objective: Help identify strengths and areas for improvement in the coaching process.
    • Expected Output: Help identify strengths and areas for improvement in the coaching process.
    • Frequency: Once, end of program
Qualifications
  • At least 3 years of experience in market and customer research, prototyping, business modelling, end-to-end design of a new product/service, or a similar role supporting startups or SMEs.
  • Actual entrepreneurial experience is highly desirable.
  • Strong understanding of human-centred design and lean startup principles.
  • Exceptional analytical, strategic thinking, and problem-solving skills.
  • Excellent qualitative research.
  • Verbal & written communication, interpersonal, and time management skills.
  • Ability to work independently and as part of a team.
  • Strong workshop facilitation skills are a plus.