HR Associate South West
1 month ago
Job Objectives:
- Responsible for managing HR Operations in the designated Division
- To oversee all human resources operations within assigned business divisions and ensure they are aligned with Food Concepts' overall business goals
- Core Responsibilities and Key Result Areas
- Strategic Planning & Implementation
- Consult with line management and provide Human Resource guidance
- Implement the behavioral matrix that aligns the objectives and priorities of the company with that of the assigned division.
Human Resource Management Services
- Analyze trends and metrics with the HR department
- Consult with line management of assigned division and provide daily HR guidance
- Plan the requirement and availability of human resources for the assigned division/business over time and ahead
- Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited any given time
- Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
- Establish a network of relationships with the employees and ensure that this improves efficiency across the businesses
- Ensure the compliance of employees to the business rules and the company policies and the statutes listed in the staff handbook
- Resolve complex employee relations issues and address grievances
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
- Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absented
- Must ensure that absenteeism in assigned business division is not too high beyond the accepted limit.
- Provide HR policy guidance
- Monitor and report on workforce and succession planning
- Identify aspects of the assigned business operation/division that requires adequate skills improvements through trainings; Internal and External
- Provide the needed training programs required for the business to enhance the productivity of staff
- Liaise with Training Unit to facilitate the needed trainings for the division
- Provide feedbacks through nominated employees on all trainings scheduled for improved efficiency of the Training Unit
- Suggest new HR strategies to management
Administrative Functions
- Keep the records; documents and files relating to all staff
- Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
- Provide periodic up to date report on key Human Resources metrics and activities as it relates to the business division
- Performs any other related task as may be assigned from time to time
- Key Performance Indicators
- Labour Turnover Rate Target Vs Actual
- % of Staff Cost to Revenue
- % of Staff Cost to Operating Cost
HR ROI
- Time to complete task/project
- Knowledge Requirements
- Knowledge of all HR Management Service
- Knowledge of HR practices and employee management
- Knowledge of Employee Relations and Emotional Intelligence
- Demonstrate ability to act as a consultant on human resources management and organizational changes.
- Demonstrates excellent people management skills
- Demonstrates knowledge of Process Management, Knowledge and Application
- Analytical and goal oriented
- Demonstrable experience with HR metrics
- Knowledge of labor legislation and HR policies
- Knowledge of processes in the Food/QSR Industry
Job Specifications
- A good first degree in social/management/physical sciences
- Possession of a Post graduate degree in Human Resources/Business Administration or related field is an added advantage
- Membership of CIPM, HRCI, CIPD or any other related professional qualification is required.
- Minimum of 3-4 years' experience in a similar role
Decision Expectations
- Provides recommendations/ advice to the management on employee related matters
- Provides customer-focused HR Services
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