Restaurant Manager

3 days ago

Lagos, Lagos, Nigeria Pinnah Foods Full time

Job Description

  • As our company continues to expand its operations, we are actively searching for an experienced Restaurant Manager to join our Sales and Operations team.
  • As the Restaurant Manager, you will be responsible for overseeing the daily operations of a single restaurant outlet, ensuring excellent customer service, effective staff management, and the achievement of financial targets.
  • The ideal candidate will have a strong background in restaurant management, with a focus on delivering high-quality dining experiences and maintaining operational efficiency.

Key Responsibilities

  • Responsible for achieving and exceeding financial targets for the restaurant, ensuring profitability and financial health of the outlet.
  • Plan, prioritize, assign, supervise, and review the work of staff within the restaurant.
  • Ensure all members of the team embrace the company's mission and vision and effectively carrying out their roles, maintaining high productivity and morale.
  • Manage inventory levels to ensure the availability of necessary ingredients and materials without overstocking.
  • Coordinate with the store department to get ingredients and other items like product packaging for the restaurant.
  • Ensure the restaurant delivers an exceptional customer experience, addressing customer feedback and implementing improvements as needed.
  • Support the development and implementation of training programs to enhance restaurant employees' skills and knowledge.
  • Foster a culture of continuous improvement and professional development within the team.
  • Ensure that all operations comply with health and safety regulations, maintaining a safe and hygienic environment facilities and maintenance for both employees and customers.
  • Conduct regular safety audits and implement corrective actions as necessary.
  • Assist in initiatives for new product development and innovation in Pinnah Foods brands.
  • Stay informed of industry trends and customer preferences to help introduce new menu items.
  • Collaborate with marketing teams to develop and execute promotional campaigns to drive sales and enhance brand visibility.
  • Regularly monitor and report on key performance indicators KPIs to the Operations Manager.
  • Use data-driven insights to make informed decisions and drive operational improvements.

Qualifications & Requirements

  • Minimum of University Degree in Business Administration / Hospitality Management, or a related field.
  • Previous experience in the QSR industry is highly advantageous.
  • Minimum of 5 years experience in a restaurant management role.
  • Strong Analytical, Communication and Problem-Solving skills
  • Strong People Management Skills
  • Strong Time Management & Multi-tasking skills
  • Ability to plan, schedule and coordinate effectively.
  • Result Oriented
  • Assertiveness and tenacity
  • Ability to work with all levels of management, build partnerships and team
  • Highly organized and significant ability to multi-task effectively
  • Integrity and Professionalism.
  • Strong commercial and business acumen.

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