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Partnership Officer

3 months ago

Lagos, Lagos, Nigeria Fort Knox Group Full time

Duties / Responsibilities

  • Customer/Partner Onboarding Support: Assisting in the seamless onboarding of Corporate Customers and Partners, ensuring full compliance with all necessary procedures and documentation.
  • Partner Account Profiling Support: Conducting thorough profiling and analysis of partner accounts to support strategic decision-making and relationship management.
  • CBS/Enterprise Portal Reporting: Generating regular reports from our CBS Core Banking System and Enterprise Portal, providing actionable insights, and highlighting areas for improvement.
  • CBS/Enterprise Portal Issue Resolution: Addressing and resolving operational issues related to the Enterprise Portal promptly and effectively to minimize disruptions.
  • Fraud Account Investigation: Conducting investigations into potentially fraudulent activities, collaborating with relevant teams to safeguard our enterprise accounts.

Qualifications

  • First Degree in relevant field. Advanced Degree and relevant / MBA and industry certifications will be an added advantage
  • 3 - 5 years' experience required.

Skills:

  • Project Management
  • Interpersonal
  • Relationship management
  • Strong Oral and Written Communication
  • Results orientation
  • Decision making
  • Technology Innovation
  • Issues management
  • Integrity and honesty
  • Teaming.