Customer Service Representative
3 months ago
DESCRIPTION
1. Contribute to positive customer reviews and brand reputation.
2. Proactively seek feedback from customers to identify areas for improvement.
3. Stay up-to-date on company policies, products, and services.
4. Adapt to changing customer needs and situations with a positive and professional attitude.
5. Work effectively within a team environment to achieve customer service goals.
6. Maintain a positive and professional demeanor even in challenging situations.
SKILLS
1. Ability to work independently and as part of a team.
2. Detail-oriented and organized.
3. Ability to multitask and prioritize effectively.
4. Positive and professional demeanor.
5. Experience with customer service software and tools (preferred).
6. Strong computer literacy skills.
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