Customer Service Representative

3 months ago


lekki, Nigeria Dalmia Group Full time

DESCRIPTION
1. Contribute to positive customer reviews and brand reputation.
2. Proactively seek feedback from customers to identify areas for improvement.
3. Stay up-to-date on company policies, products, and services.
4. Adapt to changing customer needs and situations with a positive and professional attitude.
5. Work effectively within a team environment to achieve customer service goals.
6. Maintain a positive and professional demeanor even in challenging situations.

SKILLS
1. Ability to work independently and as part of a team.
2. Detail-oriented and organized.
3. Ability to multitask and prioritize effectively.
4. Positive and professional demeanor.
5. Experience with customer service software and tools (preferred).
6. Strong computer literacy skills.



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