Customer Experience Executive
3 months ago
Our client, specializes in the sale of Luxury hair and are currently looking to hire a competent female candidate to fill this position at their Lekki Phase 1 office
Requirements and Responsibilities
• Minimum 2 years of proven experience in similar position
• Act as a beauty lifestyle product consultant to customers
• Offer information about merchandise selection to help customers choose wisely.
• Have deep product knowledge and exhibit familiarity with all product information.
• Proactively engage with customers through various channels to understand their needs and preferences.
• Address customer inquiries, concerns, and feedback promptly and effectively, striving for first-contact resolution
• Encourage satisfied customers to become brand advocates through testimonials, reviews, and referrals
• Maintain accurate and detailed customer records, ensuring confidentiality and compliance with data protection regulations
• OND / HND / Degree
Proximity to Lekki 1 axis will be considered
Monthly Net Salary: N 100,000.00
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