Retail Sales Associate

4 weeks ago


Lekki, Lagos, Nigeria Market & logistics Full time
Key Responsibilities:
  • Provide exceptional customer service by greeting customers warmly and responding to their inquiries in a timely and professional manner.
  • Assist customers with menu questions, promotions, and recommendations to ensure a positive dining experience.
  • Process orders efficiently, including dine-in, takeout, and delivery orders, while maintaining accuracy and attention to detail.
  • Operate the cash register or point-of-sale system, processing payments accurately and providing correct change.
  • Verify orders for accuracy and communicate with kitchen staff to ensure smooth order processing.
  • Balance cash drawers at the beginning and end of shifts, and record sales and report discrepancies or shortages to management.
Additional Responsibilities:
  • Keep the cash counter and surrounding area clean and organized, and stock necessary supplies.
  • Communicate with servers and kitchen staff to ensure smooth order processing and assist in other areas during busy periods.
  • Handle customer complaints or direct them to management when necessary, and ensure compliance with company policies regarding discounts, refunds, and safety protocols.

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