Front Desk Assistant Manager

7 days ago


Lagos, Lagos, Nigeria Work in Nigeria Full time
About Us

Our company is a leading organization in Nigeria, committed to delivering exceptional customer experiences. We are seeking a skilled Front Desk Assistant Manager to join our team and contribute to our success.

Job Description

The Front Desk Assistant Manager will be responsible for:

  • Ensuring the front desk is maintained to a high standard, including being tidy and well-stocked
  • Providing exceptional customer service, responding to inquiries, and addressing complaints
  • Managing incoming calls, redirecting them as necessary, and keeping messages
  • Coordinating the receipt and distribution of mail, packages, and emails
  • Preparing outgoing mail, securing parcels, and monitoring office supplies
  • Maintaining accurate records and files, and monitoring office expenses
Requirements

To excel in this role, you will need:

  • Proven experience in a front desk or customer service position, preferably in a Nigerian context
  • Familiarity with office equipment and basic accounting principles
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Problem-solving skills and a customer-centric approach
What We Offer

In return for your expertise, we offer a comprehensive compensation package, including a salary range of NGN 180,000 - 200,000, opportunities for professional growth, and a dynamic work environment.


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