Customer Experience

2 days ago


Lagos, Lagos, Nigeria Emplug Career Clinic Full time
About Us

At Emplug Career Clinic, we are committed to providing exceptional career development services to individuals and businesses alike. Our team of experts is dedicated to empowering our clients with the tools and knowledge they need to succeed in their careers.

Job Details

We are seeking a highly skilled Front Office Coordinator & Social Media Expert to join our team. This role combines front desk operations with social media management, requiring a unique blend of customer service and digital engagement skills.

Main Responsibilities
  • Social Media Management: Develop and execute comprehensive social media strategies across platforms, including creating and scheduling engaging content (graphics, videos, blogs).
  • Front Desk Operations: Serve as the first point of contact for clients and visitors, handle inquiries, phone calls, emails, and registrations, and maintain a professional and welcoming front desk environment.
  • Paid Advertising: Run and optimize paid ads for brand awareness and lead generation.
Requirements

To be successful in this role, you must possess excellent communication and interpersonal skills, as well as a strong understanding of social media platforms and their respective features. Proficiency in content creation, graphic design, and video production is also essential.



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