Customer Service Representative

4 weeks ago


Ikeja, Lagos, Nigeria PRUVIA INTEGRATED LIMITED Full time
Customer Service Executive

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our dynamic team at Pruvia Integrated Limited. The ideal candidate will be computer-savvy, proficient in software applications such as Corel Draw and MS Suite, and experienced in email marketing and social media management.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone, email, and social media platforms.
  • Provide accurate information regarding products and services, and resolve customer issues efficiently.
  • Utilize Corel Draw for graphic design tasks as needed, including creating marketing materials and social media graphics.
  • Assist in the development and execution of email marketing campaigns.
  • Engage with customers on social media platforms and respond to inquiries and comments.
  • Help create and schedule social media content, and assist in executing social media strategies.
  • Provide feedback to management on customer trends and concerns.
Qualifications:
  • A degree in any related field.
  • Proven experience in customer service or a related role.
  • Proficient in Corel Draw, and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
  • Strong understanding of social media platforms and best practices.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Salary: ₦70,000



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