Customer Service Representative

4 weeks ago


Ikeja, Lagos, Nigeria BEST SERVICE RAYA Full time

BEST SERVICE RAYA is seeking a highly skilled and motivated Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and ensuring customer satisfaction. Your primary duties will include making outbound calls and receiving inbound calls, taking customer orders, processing them, and following up with customers. You will also be responsible for handling customer complaints or inquiries, providing customers with needed information and support, and saving customers' information in our company database. To be successful in this role, you will need to possess an OND/HND/BSC in any field, have a minimum of 1 year of work experience as a customer service officer or call center agent, be computer literate, and have good communication skills (verbal and written). If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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