Senior Customer Experience Coordinator

19 hours ago


Lagos, Lagos, Nigeria Work in Nigeria Full time
Key Responsibilities

The Customer Service Supervisor will oversee the daily activities of customer service operations, including monitoring cash handling procedures, maintaining inventory levels, and ensuring exceptional customer service standards. This role also involves providing training and support to customer service staff, investigating customer complaints, and developing and implementing service policies. A key requirement for this role is a BSc in Business Administration or a related field, 4+ years of experience in a similar position, and excellent communication and organizational skills.

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