Enugu Customer Support Professional

2 days ago


Enugu, Enugu State, Nigeria Havana group of Companies Full time

About Us

The Havana group of Companies values its customers above all else, striving to deliver exceptional experiences through innovative solutions and unmatched support.

Job Summary

We're looking for a talented and driven individual to fill the role of Customer Care Representative in Enugu. This position requires someone who can provide top-notch support to our customers, ensuring their needs are met and exceeded at every turn.

Duties and Responsibilities

  1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  2. Resolve customer complaints and concerns in a fair and courteous manner.
  3. Provide detailed information about our products and services.
  4. Process customer transactions efficiently and effectively.
  5. Collaborate with internal teams to enhance customer satisfaction.
  6. Pursue ongoing training and development to maintain expertise.

Essential Requirements



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