Café Experience Coordinator

7 days ago


Lekki Phase, Nigeria Monat Full time
Job Summary

The Café Experience Coordinator is responsible for delivering exceptional beverage and food services in a family-friendly environment. This role combines creativity, efficiency, and hospitality to ensure a delightful experience for customers.

Key Responsibilities:
  • Beverage and Food Preparation:
    • Prepare and serve hot and cold beverages, including coffee, tea, smoothies, and mocktails.
    • Follow recipes and presentation standards for drinks and food items.
    • Create child-friendly drink options, such as flavored milk or non-caffeinated treats.
    • Assist with food preparation for light snacks or baked goods (as applicable).
  • Customer Service:
    • Greet customers warmly and take orders accurately.
    • Answer questions about menu items and make recommendations based on customer preferences.
    • Address special dietary requests and allergies with care.
  • Operations and Cleanliness:
    • Maintain cleanliness and organization of the bar area, equipment, and utensils.
    • Ensure all food safety and hygiene standards are met.
    • Restock inventory, including syrups, coffee beans, and snacks.
  • Sales and POS Handling:
    • Operate the cash register and handle transactions accurately.
    • Upsell café products, promotions, and play packages when appropriate.
    • Keep track of daily sales and report to management.
  • Team Collaboration:
    • Work closely with the receptionist and play area staff to ensure smooth operations.
    • Assist in setting up for events or parties as needed.
    • Communicate effectively to manage busy periods and special requests.
Qualifications and Skills:

Education: High school diploma or equivalent required; barista training is a plus.

Experience:
• Prior experience as a barista, bartender, or in food service is preferred.
• Familiarity with operating coffee machines and blenders.

Skills:
• Knowledge of coffee brewing methods and drink preparation techniques.
• Strong multitasking abilities in a fast-paced environment.
• Excellent communication and customer service skills.

Estimated Salary:

$25-$35 per hour, depending on experience and qualifications.

About Monat

We offer a competitive salary, opportunities for advancement, and a dynamic work environment.



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