ITC Worldwide IT Support Lead Position
1 month ago
We are seeking a seasoned IT Support Lead to oversee our help desk operations at ITC Worldwide. This critical role will be responsible for ensuring smooth technology operations, empowering staff to efficiently carry out their responsibilities.
As the primary point of contact for all IT-related inquiries and issues, this position requires excellent communication, problem-solving, and leadership skills.
The successful candidate will have a proven track record of providing exceptional IT support and possess knowledge of industry standards surrounding help desk reporting.
We're looking for someone with experience leading teams of technical IT staff, proficient in call tracking and problem management software applications like Jira Service Management Cloud, and familiar with IT hardware and software troubleshooting.
A minimum of Microsoft Azure certifications (AZ-800, AZ-801, AZ-500, SC-200, or SC-400) and Jira Service Management certifications (ACP-120 and ACP-420) is required. Additionally, PMP, ITIL v4, Proci+, and CSAM certifications are preferred.
This is a full-time position offering a competitive salary of $85,000 per year, plus benefits including a pension plan, health insurance, and a comprehensive corporate benefits package.
-
ITC Worldwide IT Support Manager
2 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeOverviewAt ITC Worldwide, we're seeking a highly skilled IT Support Manager to lead our technical service and support team. This role is responsible for overseeing the help desk operations, ensuring smooth technology operations, and empowering staff to efficiently carry out their responsibilities.
-
ITC Worldwide IT Help Desk Manager Position
2 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeLead IT Support Specialist at ITC WorldwideWe are seeking an experienced Lead IT Support Specialist to join our team at ITC Worldwide. As a key member of our Technical Service and Support Team, you will oversee the help desk and incoming tickets, ensuring smooth technology operations and empowering staff to efficiently carry out their responsibilities.The...
-
ITC Worldwide IT Support Lead
2 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeWe are seeking an experienced IT Support Lead to join our team at ITC Worldwide. As a key member of our Technical Service and Support Team, you will oversee the day-to-day operations of our help desk and incoming tickets.Key ResponsibilitiesCoordinate administrative and technical workloads for the help desk team, including communicating and enforcing...
-
ITC Worldwide IT Service Management Lead
2 months ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeIT Service Management Lead Opportunity at ITC WorldwideWe're seeking a skilled IT Service Management Lead to oversee our technical help desk and incoming tickets. As a key member of our team, you'll handle incident management, strategize efficient workflows, and develop innovative solutions to enhance user experience and optimize technology resources.As the...
-
ITC Worldwide IT Help Desk Team Lead
4 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeTransformative Leader Sought for ITC Worldwide's IT Help DeskAt ITC Worldwide, we are seeking a visionary IT Help Desk Team Lead to spearhead our technical service and support team. Reporting directly to the Manager of Infrastructure and Operations, this exceptional leader will oversee the entire help desk operation, strategize efficient workflows, and...
-
ITC Worldwide IT Service Management Lead
3 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeWe are seeking a seasoned IT professional to fill the role of IT Service Management Lead at ITC Worldwide.About the RoleAs the primary point of contact for all IT-related inquiries and issues, this position plays a critical role in ensuring smooth and effective technology operations across the organization.Key Responsibilities:Coordinate administrative and...
-
ITC Worldwide HubSpot Operations Manager
3 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeJob Title: ITC Worldwide HubSpot Operations ManagerLocation: Not specifiedWe are seeking a skilled and experienced HubSpot Operations Manager to join our team at ITC Worldwide. As a key member of our sales and marketing operations, you will be responsible for managing our HubSpot instances, driving sales and marketing alignment, and analyzing data to inform...
-
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeAbout ITC WorldwideWe are a dynamic organization looking for a skilled professional to join our team as a Microsoft Stack Training Coordinator. This role is responsible for creating effective training content and managing various aspects of our learning programs.Job DescriptionThis is a full-time position that requires strong communication, project...
-
ITC Worldwide Help Desk Team Lead
7 days ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeAt ITC Worldwide, we are seeking an exceptional IT Help Desk Team Lead to oversee our information technology help desk and incoming tickets. As a key member of our Technical Service and Support Team, you will be responsible for handling incident management, strategizing efficient workflows, and developing innovative solutions to enhance user experience and...
-
ITC Worldwide Help Desk Operations Lead
2 days ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full time**Job Summary**ITC Worldwide is seeking an experienced Help Desk Operations Lead to oversee our IT help desk and incoming tickets. This role requires exceptional leadership, technical expertise, and communication skills to ensure smooth technology operations.**Responsibilities**Coordinate administrative and technical workloads for the help desk team,...
-
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeJob OverviewWe are seeking an experienced IT Help Desk Operations Manager to join our team at ITC Worldwide. As a key member of our technical support team, you will be responsible for overseeing the day-to-day operations of our help desk, ensuring that all customer inquiries and issues are resolved efficiently and effectively.Job DescriptionIn this role, you...
-
ITC Worldwide IT Help Desk Operations Manager
3 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeSeamless Technology Support and Service ExcellenceWe are seeking a skilled IT Help Desk Operations Manager to oversee our technical support services, ensuring smooth and effective technology operations for our staff. Reporting to the Manager of Infrastructure and Operations, this role will handle incident management, develop efficient workflows, and drive...
-
ITC Worldwide Senior Cloud Sales Manager
2 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeUnlock New Opportunities as a Seasoned Cloud Sales ManagerWe are seeking an accomplished Senior Cloud Sales Manager to join our team at ITC Worldwide. As a key player in our sales organization, you will be responsible for identifying and capitalizing on new business opportunities across Microsoft cloud solutions.Key Responsibilities:Drive sales growth...
-
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeJob Summary:The IT Technical Account Manager will be responsible for identifying and understanding the technical needs of Microsoft customers, providing product knowledge via phone and email, and rapidly identifying sales opportunities to close new sales or transfer leads to teammates for closure.This is a quota-carrying position that requires 7+ years of...
-
Digital Marketing Director
4 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeITC WORLDWIDE is seeking a highly experienced Digital Marketing Director to lead their marketing and lead generation strategy. Estimated salary $120,000 - $180,000 per year.Job Description:The Digital Marketing Director will be responsible for defining and executing the marketing strategy at ITC for all core service lines. This includes Finance...
-
Senior Sales Business Intelligence Specialist
1 month ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeAbout ITC WORLDWIDEITC WORLDWIDE is a leading global provider of IT solutions, seeking an experienced Senior Sales Data Analyst to join our Abuja team.Salary: Competitive Salary and Benefits PackageJob Description:As a key member of our sales team, you will be responsible for leveraging data insights to drive revenue growth and improve sales productivity.Key...
-
ITC Marketing Operations Manager
2 months ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeAbout ITC WORLDWIDEWe are a leading provider of IT services, seeking a highly skilled and experienced marketing operations manager to join our team in Abuja.Job SummaryThe Marketing Operations Manager will be responsible for developing and executing the marketing strategy for our core service lines, including finance transformation & outsourcing, IT managed...
-
Sales and Marketing Insights Analyst
7 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeWe are seeking a detail-oriented Sales and Marketing Insights Analyst to support our sales and marketing teams by leveraging HubSpot's CRM and marketing tools. Estimated salary: $85,000 - $115,000 per year.About ITC Worldwide INCITC Worldwide INC is a dynamic company that values innovation and excellence in all aspects of its business. We believe in...
-
Digital Marketing Strategist for B2B Services
2 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeOverviewWe are seeking a highly skilled Digital Marketing Strategist to join our team at ITC WORLDWIDE. The ideal candidate will have 5+ years of experience in B2B digital marketing, targeting CFOs, CIOs, and high-level executives in Finance and IT.Estimated Salary: $120,000 - $150,000 per yearAbout the RoleThe successful candidate will be responsible for...
-
Digital Marketing Strategist
2 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeJob DescriptionWe are seeking a highly skilled Digital Marketing Strategist to join our team at ITC WORLDWIDE. As a key member of our marketing department, you will be responsible for developing and executing comprehensive digital marketing strategies to drive business growth and lead generation.About the RoleDevelop and execute digital marketing plans to...