Reception and Administrative Coordinator

4 days ago


Lekki Phase, Nigeria IA Staffing Agency Full time
About Us

IA Staffing Agency is a leading provider of recruitment services, specializing in placing talented professionals in healthcare roles across Nigeria.

The Job

We are currently seeking a Reception and Administrative Coordinator to join our team at a major healthcare facility in Lagos. The successful candidate will play a vital role in ensuring the smooth operation of the front desk, providing exceptional patient service, and supporting the clinical teams.

Key Responsibilities
  • Manage the front desk, answering phone calls, responding to inquiries, and providing relevant information to patients and visitors.
  • Greet and assist patients and visitors, making them feel welcome and valued.
  • Schedule appointments and manage patient records accurately and efficiently.
  • Handle administrative duties such as data entry and documentation, supporting the facility's operations.
  • Develop and maintain relationships with patients, visitors, and colleagues, promoting a positive and respectful environment.
Requirements
  • OND/HND or a certificate in Office Administration, Customer Service, or a related field (an advantage).
  • Excellent communication and interpersonal skills, able to build rapport with patients, visitors, and colleagues.
  • Strong ability to multitask and manage appointments efficiently, prioritizing tasks and meeting deadlines.
  • Proficiency in Microsoft Office and basic computer skills, with the ability to learn new software quickly.
  • Previous experience in a similar role is a plus, demonstrating a track record of success in healthcare administration.


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