Customer Service Relationship Manager
1 month ago
We are seeking a detail-oriented Customer Service Executive to join our team at Pruvia Integrated Limited in Ikeja. The ideal candidate will be computer-savvy, proficient in software applications such as Corel Draw and MS Suite, and experienced in email marketing and social media management.
Job OverviewThe Customer Service Executive role is essential in ensuring our customers receive top-notch service and support while engaging with our audience through various digital platforms. As a key member of our dynamic team, you will be responsible for providing accurate information regarding products and services, resolving customer issues efficiently, and utilizing Corel Draw for graphic design tasks.
This position requires a strong understanding of social media platforms and best practices, as well as excellent communication and interpersonal skills. You will be part of a fast-paced environment, where you will need to multitask and manage time effectively to meet deadlines.
Key Responsibilities:- Respond promptly to customer inquiries via phone, email, and social media platforms.
- Provide accurate information regarding products and services, and resolve customer issues efficiently.
- Utilize Corel Draw for graphic design tasks as needed, including creating marketing materials and social media graphics.
- Assist in the development and execution of email marketing campaigns.
- Engage with customers on social media platforms and respond to inquiries and comments.
- Help create and schedule social media content, and assist in executing social media strategies.
- Provide feedback to management on customer trends and concerns.
- A degree in any related field.
- Proven experience in customer service or a related role.
- Proficient in Corel Draw, and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
- Strong understanding of social media platforms and best practices.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
The salary for this position is estimated to be between ₦70,000 – ₦100,000 per month, depending on qualifications and experience.
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Customer Service Ambassador
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Customer Service Professional
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Ambassador
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Sales Territory Manager
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Ikeja, Lagos, Nigeria BEST SERVICE RAYA Full timeJob OverviewBEST SERVICE RAYA seeks a seasoned Sales Territory Manager to oversee sales operations in the mobile phone industry. This role involves strategic planning, team management, and customer relationship development.
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Enterprise Business Development Manager
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Customer Service Team Member
4 weeks ago
Ikeja, Lagos, Nigeria Pruvia Integrated Limited Full time**Job Title: Customer Service Executive****About Us:** Pruvia Integrated Limited is a dynamic organization seeking a highly motivated and detail-oriented Customer Service Executive to join our team. As a customer-focused company, we prioritize delivering top-notch service and support to our clients.**Key Responsibilities:**
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Ikeja, Lagos, Nigeria Pruvia Integrated Limited Full timeJob SummaryPruvia Integrated Limited is seeking a highly motivated and detail-oriented Customer Service Executive to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch service and support to our customers while engaging with our audience through various digital platforms.Key...
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Senior Enterprise Business Director
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Regional Sales Development Specialist
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Senior Financial Relationship Manager
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Ikeja, Lagos, Nigeria Zikel auditing firm Full timeAbout Zikel Auditing FirmWe are a reputable auditing firm dedicated to delivering exceptional financial services to our clients.
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Strategic Enterprise Business Head
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Strategic Trade Development Manager
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Ikeja, Lagos, Nigeria Ascentech Service Limited Full timeJob DescriptionAscentech Service LimitedWe are seeking a highly skilled Strategic Trade Development Manager to join our team.Job SummaryThe Strategic Trade Development Manager will be responsible for developing and executing sales strategies to drive growth within the modern trade channel. This role focuses on building strong relationships with key accounts...
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Customer Experience Liaison
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Senior Digital Marketing Manager
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Sales Professional
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