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Client Relationship Manager
4 days ago
At Xolani Health, we are seeking a highly motivated Client Relationship Manager to join our team. As a key member of our development team, you will be responsible for building and maintaining strong relationships with our clients. Your primary focus will be on gathering client feedback, identifying pain points, and communicating insights to our development team to enhance our platform's user experience.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and expectations. Gather feedback through various channels (meetings, surveys, support tickets) and communicate client insights to the development team. Identify and research potential clients, competitors, and industry patterns. Identify and develop new business opportunities. Collaborate with the development team to prioritize and implement client-requested features. Provide technical support and guidance to ensure successful solution implementation.
Requirements:
The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.
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