Customer Service Representative

1 week ago


Ikoyi, Lagos, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

We are seeking a talented Customer Service Representative to join our team at Hospitality Recruitment Placement Service (HRPS). As a key member of our customer service team, you will be responsible for providing exceptional support to customers across various communication channels.

Job Summary

This is an exciting opportunity for a highly motivated and organized individual to take on the challenge of managing customer queries, complaints, and orders. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, we encourage you to apply.

About Us

Hospitality Recruitment Placement Service (HRPS) is a leading recruitment agency specializing in hospitality staffing solutions. Our mission is to connect top talent with top hospitality employers, ensuring seamless delivery of exceptional customer experiences.

Key Responsibilities
  • Maintain a positive and empathetic attitude towards customers at all times
  • Respond promptly to customer inquiries through various communication channels
  • Communicate effectively with customers, colleagues, and management as necessary
  • Acknowledge and resolve customer complaints efficiently
  • Process orders, forms, applications, and requests accurately and efficiently
  • Keep records of customer interactions, transactions, comments, and complaints up-to-date
Requirements and Skills
  • Bachelor's degree in Mass Communication or related field
  • At least 3 years of experience in customer service roles
  • Track record of exceeding sales targets or quota
  • Excellent phone and verbal communication skills, with active listening
  • Familiarity with CRM systems and practices
  • Strong customer focus, adaptability to different personality types, and ability to multi-task
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of ₦150,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
Location

This role is based in Ikoyi, Lagos, Nigeria, allowing you to contribute to our success while enjoying the city's vibrant atmosphere.



  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    We are seeking a reliable and efficient individual to join our team as a Customer Service Representative - Delivery Expert at Vertiline Synergy Limited. This role requires excellent time management skills, physical fitness, and knowledge of the local area.Key ResponsibilitiesCarefully ride cart along designated locationCommunicate with customers and provide...


  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    Job Title: Retail Sales RepresentativeWe are seeking an experienced Retail Sales Representative to join our team at Vertiline Synergy Limited. The successful candidate will be responsible for providing exceptional customer service, achieving sales targets and maintaining a high level of product knowledge.About the Role:This is a fantastic opportunity for a...


  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    We are seeking a reliable and efficient individual to fill the role of Customer Service Delivery Associate. This position involves driving carts to various locations within a designated area, requiring excellent time management skills, physical fitness, and knowledge of the local area.Key ResponsibilitiesCarefully ride cart along designated routesCommunicate...


  • Ikoyi, Lagos, Nigeria DAYTONA Full time

    We are seeking a highly motivated and results-driven Business Development Representative to join our team at DAYTONA.As a Business Development Representative, you will be responsible for selling and promoting products to both existing and potential clients. This includes cold calling potential clients, conducting research on the competitive landscape and...


  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    About the RoleWe are seeking a highly skilled Retail Sales Associate to join our team at Vertiline Synergy Limited. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.


  • Ikoyi, Lagos, Nigeria DAYTONA Full time

    Job Summary:We are seeking a skilled Sales Development Manager to join our team at DAYTONA. In this role, you will be responsible for presenting products and services to customers, identifying potential customers, and meeting monthly sales goals.About the Role:The Sales Development Manager will play a key part in driving revenue growth by developing and...


  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    We are seeking a highly skilled Retail Sales Associate to join our team at Vertiline Synergy Limited. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring that customers have an engaging and satisfying shopping experience.About the RoleThe ideal candidate will have a proven track record of...


  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    Job DescriptionWe are seeking a highly skilled and motivated Retail Sales Associate to join our team at Vertiline Synergy Limited.The successful candidate will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction through excellent sales service, maintaining outstanding store conditions, and contributing to...


  • Ikoyi, Lagos, Nigeria DAYTONA Full time

    Job DescriptionAs a Sales Excellence Coordinator at Daytona, you will be responsible for presenting our products and services to customers, identifying potential customers, and meeting monthly sales goals.Your key responsibilities will include:Presenting our products and services to customers in a professional mannerIdentifying potential customers and...


  • Ikoyi, Lagos, Nigeria Smile360 Dental Specialist Full time

    Job OverviewSmile360 Dental Specialist, a leading dental clinic in Nigeria, seeks an exceptional individual to fill the role of Customer Experience Officer. The successful candidate will be responsible for delivering outstanding patient experiences from initial contact through to departure.Key ResponsibilitiesGreet patients warmly and create a welcoming...


  • Ikoyi, Lagos, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

    Business Development Manager Job DescriptionWe are seeking an ambitious Business Development Manager to expand our clientele and drive sustainable financial growth. As the front of our company, you will develop and apply an effective sales strategy to boost sales and forge strong relationships with clients.ResponsibilitiesDevelop a growth strategy focused on...


  • Ikoyi, Lagos, Nigeria Smile360 Dental Specialist Full time

    Job Title: Dental Sales Professional for Growth OpportunitiesWe are seeking a skilled Dental Sales Executive to promote and sell our range of dental products and equipment to dentists, dental clinics, and laboratories.About the Role:As a key member of our team at Smile360 Dental Specialist, you will be responsible for developing and maintaining strong...


  • Ikoyi, Lagos, Nigeria Smile360 Dental Specialist Full time

    Job SummaryThe Executive Director of Business Growth is a strategic leadership role responsible for driving the business forward, fostering client relationships, and optimizing operational efficiencies.Key Responsibilities:Develop and implement comprehensive business strategies to drive growth and profitability.Lead and manage a high-performing team to...


  • Ikoyi, Lagos, Nigeria DAYTONA Full time

    About DaytonaAt Daytona, we are dedicated to delivering exceptional products and services to our customers. Our goal is to exceed customer expectations by providing a seamless experience from initial contact to final sale.


  • Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time

    We are seeking an experienced and skilled Retail Sales Associate to join our team at Vertiline Synergy Limited. This is a dynamic role that requires excellent customer service skills, basic math knowledge, and the ability to work effectively in a fast-paced environment.Job OverviewThe ideal candidate will have prior experience as a Cashier or in a similar...

  • Culinary Expert

    1 month ago


    Ikoyi, Lagos, Nigeria DAYTONA Full time

    About DAYTONA: We are seeking a skilled Culinary Expert to join our team at Daytona.Salary: $60,000 - $80,000 per year, depending on experience and qualifications.About the Role: As a key member of our culinary team, you will be responsible for ensuring the highest standards of food quality, presentation, and safety. Your expertise in kitchen operations,...


  • Ikoyi, Lagos, Nigeria Ralds and Agate Limited Full time

    Company OverviewRalds and Agate Limited is a reputable organization seeking an experienced Human Resource Officer to join our team.Salary InformationThe estimated salary for this role is approximately $45,000 - $60,000 per annum, based on industry standards and market conditions in the region.Job DescriptionAssist with day-to-day operations of HR functions...


  • Ikoyi, Lagos, Nigeria Ascentech Services limited Full time

    We are seeking a highly skilled and experienced ERP Officer with expertise in ORION ERP to join our dynamic team at Ascentech Services Limited. The ideal candidate will have a strong background in either the manufacturing or service industry, with a minimum of 5 years of experience using ORION ERP to optimize and streamline business processes.About the...


  • Ikoyi, Lagos, Nigeria DAYTONA Full time

    About the RoleAs a Marketing Campaign Strategist at DAYTONA, you will be responsible for contributing to the implementation of effective marketing strategies. You will support the marketing manager in overseeing the department's operations and organize marketing activities or events to raise brand awareness.Key ResponsibilitiesPlan and execute advertising...


  • Ikoyi, Lagos, Nigeria Smile360 Dental Specialist Full time

    Company OverviewSmile360 Dental Specialist stands out in Nigeria for exceptional customer satisfaction. Our comprehensive range of Standard Dental services delivers high-quality care, matching global standards.Job SummaryWe seek an experienced Dentist with at least 1 year of experience to join our team. The ideal candidate will have a proven track record of...