
Immigration Support Specialist
4 days ago
We are seeking a detail-oriented and client-focused professional to support legal and immigration processes at Kisha Immigration. The successful candidate will ensure compliance with regulations and deliver exceptional client service.
Main Responsibilities- Client Support and Communication:
- Serve as the primary point of contact for clients, addressing inquiries and providing information on immigration procedures.
- Maintain professional and empathetic communication with clients throughout the application process.
- Immigration Documentation and Case Processing:
- Assist in preparing and reviewing visa applications, ensuring accuracy and completeness.
- Verify supporting documents, including marriage certificates, financial records, and proof of relationships.
- Ensure compliance with immigration laws and update documentation as per regulatory changes.
- Draft and review submission letters and Statements of Purpose (SOPs) to support client applications.
- Prepare, proofread, and edit contracts and drafts related to immigration processes.
- Compliance and Legal Support:
- Research and stay updated on immigration policies, work permit renewals, and visa requirements.
- Assist with preparing legal documents such as affidavits, appeals, and case summaries.
- Ensure compliance with immigration laws and industry regulations.
- Maintain strict confidentiality and ethical standards when handling sensitive client information.
- Case Management and Follow-ups:
- Monitor ongoing cases, follow up with clients, and update them on application progress.
- Identify potential challenges in client applications and provide proactive solutions.
- Oversee the smooth day-to-day operations and ensure effective communication within the team.
- Process Improvement and Team Collaboration:
- Contribute to the improvement of immigration support processes by suggesting workflow enhancements.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure competitiveness and compliance.
- Develop strategic goals for the team and ensure that business growth objectives are met.
- Collaborate with the Sales/Marketing team to ensure effective service delivery.
- Bachelor's degree in Law, Immigration Studies, Business Administration, or a related field.
- At least 2 years of legal practice experience, post Bar.
- Prior experience in immigration consultancy, legal support, or client services.
- Strong knowledge of immigration laws and case management systems.
- Excellent communication and interpersonal skills.
- High level of attention to detail and organizational skills.
- Ability to handle confidential information with discretion and professionalism.
- Proficiency in using legal research databases and document management software.
- Ability to multitask and manage deadlines effectively.
- Advanced-level proficiency in English and at least one Nigerian local language.
- Experience working in an immigration law firm or consultancy.
- Experience or background in Finance/Financial Bookkeeping.
- Familiarity with Canadian immigration policies and procedures.
- Multilingual skills.
We value creativity, innovation, and collaboration at Kisha Immigration. We empower individuals to achieve their dreams and deliver exceptional services worldwide.
Benefits of Joining Our Team- Competitive Salary: N200,000 to N250,000, based on experience, expertise, and skills.
- Health and Well-being: HMO coverage for confirmed full-time employees.
- Work-Life Balance: Birthday leave (one working day off) and other leaves.
- Employee Growth and Recognition:
- Immigration filing support up to $3,000.
- Partner referral bonuses and commissions.
- Birthday bonus of N20,000.
- 13th-month salary.
- Monetary awards for "Kisha Employee of the Year" and "Kisha Team of the Year."
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