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Service Desk Representative

7 days ago


Abuja, FCT, Nigeria KAAPO NIGERIA LIMITED Full time

About KAAPO NIGERIA LIMITED

We are a customer-focused company that values excellence and innovation.

Job Overview

The Customer Care Representative will be responsible for delivering exceptional customer service to our clients. Key responsibilities include:

  • Responding to customer inquiries and resolving their concerns in a timely and efficient manner.
  • Listening to customers' concerns, issues, and questions in a professional and courteous manner.
  • Processing customers' payments/accounts as needed.
  • Maintaining a positive attitude and calmly responding to customers' complaints.

What We Offer

As a Customer Care Representative at KAAPO NIGERIA LIMITED, you will enjoy:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.