ITC Worldwide Technical Account Manager

2 weeks ago


Abuja, FCT, Nigeria ITC WORLDWIDE Full time
Technical Account Manager (TAM)

We are seeking an experienced Technical Account Manager (TAM) to join our team at ITC Worldwide.

The successful candidate will be responsible for identifying and resolving technical issues, providing product knowledge and support to clients via phone and email. Additionally, the TAM will be expected to identify sales opportunities and work closely with the sales team to close new deals or transfer leads for closure.

A key aspect of this role is building strong relationships with clients to understand their technical needs and provide tailored solutions. The ideal candidate will have a strong background in SaaS sales and experience working with Microsoft Cloud Pricing.

Key Responsibilities:

  • Identify and resolve technical issues
  • Provide product knowledge and support
  • Identify sales opportunities and collaborate with the sales team
  • Build strong relationships with clients

Requirements:

7+ years of SaaS sales experience with Microsoft Cloud Pricing

Certified in Microsoft Dynamics 365 Customer Service and Business Central Projects

Excellent communication and interpersonal skills

Ability to travel as required

Benefits:

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience

Standard company benefits package

Opportunities for professional growth and development

About Us:

ITC Worldwide is a leading provider of cloud-based services and solutions. We are committed to delivering exceptional customer service and supporting our clients' success.



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