Senior Customer Advocate Lead

Position: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...

We are seeking an experienced Customer Experience Director to lead and develop our customer service strategy.About the RoleThis is a senior leadership position that will oversee the development and implementation of customer service strategies to enhance satisfaction.Lead and develop a team of customer service representatives to deliver exceptional support...

Company OverviewWe are BLAKSKILL LIMITED, a leading player in the agricultural sector, providing innovative solutions to farmers and agribusiness partners. As a Agricultural Customer Support Lead, you will play a vital role in ensuring that our customers receive top-notch service, driving customer satisfaction and loyalty.Responsibilities:• Build strong...

Key Responsibilities:- Supervise and mentor a team of customer service representatives- Handle escalated customer inquiries and resolve complex issues efficiently- Develop and implement customer service strategies to enhance satisfaction- Monitor team performance and provide coaching to improve service quality- Collaborate with other departments to...

Job DescriptionWe are seeking a highly experienced Senior Executive Leader to lead our mortgage banking division. The ideal candidate will have at least 15 years of banking experience, with a minimum of 8 years in a senior executive role.The successful candidate will possess a proven track record in corporate leadership, financial management, and risk...

We are looking for an exceptional Senior Business Strategist to join our team at Mecer Consulting Limited. As a key member of our leadership team, you will play a critical role in driving our business forward through innovative strategy and operational excellence.The ideal candidate will have a proven track record of success in banking operations, with...

The World Bank Group is a global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity.We are seeking a highly experienced Senior Environmental/Natural Resources Management (NRM) Specialist with a strong track record in operational leadership, including TTL accreditation for IPFs (ideal also with DPO...

About the RoleWe are looking for a seasoned Senior Real Estate Broker to lead our sales and leasing efforts in Abuja. The ideal candidate will have extensive experience in property sales and leasing, excellent communication skills, and a strong network of contacts in the industry.Responsibilities:

Job OverviewAt BLAKSKILL LIMITED, we are seeking a highly skilled Customer Service Manager to lead our daily customer service operations. This is an exciting opportunity for a results-driven professional to manage a team of support representatives and develop strategies to enhance customer satisfaction.Key Responsibilities:• Oversee daily customer service...

Mecer Consulting Limited seeks a highly skilled Senior IT Manager - Digital Transformation to drive its digital transformation efforts and lead its technology team.About UsWe are a leading consulting firm with a strong presence in the banking industry. Our team of experts provides cutting-edge solutions to help clients achieve their goals.Job DescriptionThe...

At Hempawa Consult Ltd, we are seeking an exceptional Customer Success Manager to join our team. This is a key role that will lead and mentor a group of customer service representatives.About the RoleThis is a leadership position where you will be responsible for handling escalated customer inquiries, resolving complex issues efficiently, and developing...

Job OverviewAs a Senior Real Estate Broker at BLAKSKILL LIMITED, you will play a critical role in driving the company's growth and success. You will be responsible for leading the sales and leasing team, developing and executing strategic plans to expand the company's property portfolio, and building and maintaining strong relationships with clients.Key...

- 4-6 years experience in shaping and executing product strategy to make e-business solutions the go to platform for finance solutions. - Lead cross-functional teams, including engineering, design, and marketing- Conduct market research and analyze customer feedback to inform product decisions- Manage product roadmaps, prioritizing features and requirements-...

World Bank GroupDescriptionDo you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices...

World Bank GroupDescriptionDo you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices...

**Key Responsibilities**- Make outbound calls to prospective customers using a provided contact list.- Deliver a sales pitch to introduce and promote company products/services.- Build rapport with potential clients and handle objections effectively.- Schedule appointments or follow-ups with interested leads.- Maintain accurate records of calls,...

Job SummaryWe are seeking an experienced Jira ITSM Help Desk Lead to oversee our IT service management (ITSM) operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions. This role involves configuring...

Job OverviewMecer Consulting Limited is seeking an experienced Product Manager to lead the development and execution of our e-business solutions. As a key member of our team, you will be responsible for shaping and executing product strategy to make our platform the go-to solution for finance needs.Key Responsibilities- Lead cross-functional teams including...

Job DescriptionCould you close your eyes and imagine a world where your code is more than a series of algorithms but the lifeline of a transformational energy experience. BuyPower, a trailblazing startup, beckons you to join their team of smart, energetic visionaries reshaping the landscape of utility payments in Nigeria and beyond.Picture thisA vibrant team...

About Viju Industires Nigeria Limited:Viju Industires Nigeria Limited is a leading manufacturer of industrial products in Nigeria. We are committed to delivering high-quality products while providing excellent customer service. As a result, we are seeking a skilled Lathe and Milling Machine Supervisor to join our team. This role offers an exciting...